Customer reviews from crock-pot.com
Crockpot - Crock-Pot 7 Quart Cook n' Carry Programmable Countdown Slow Cooker for 8 People - Black
Average customer rating
3.4
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
66
4 Stars
15
3 Stars
15
2 Stars
17
1 Star
34
55%of customers recommend this product.
(
55 out of
100)
Customer Reviews for Crockpot - Crock-Pot 7 Quart Cook n' Carry Programmable Countdown Slow Cooker for 8 People - Black
Customer Rating
1
Cracked insert
on June 27, 2024
Posted by: Cook1160
from Connecticut
Gender:Female
Length of ownership:1 month
This was my first time using a Crock Pot. The insert got a hairline crack after a few uses. The crack kept getting bigger and now we can’t use it anymore. I’m surprised that the quality was so poor.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, June 28, 2024
Hello.
Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused by the cracked stoneware, especially considering it happened within a short timeframe. We understand your frustration and want to help you further.
Please contact us directly so that we can assist you further. You can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
We are happy to help.
Thank you.
CrockPot® Consumer Care
Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused by the cracked stoneware, especially considering it happened within a short timeframe. We understand your frustration and want to help you further.
Please contact us directly so that we can assist you further. You can reach out to us via https://www.crockpot.com/support/contact-us or through LiveChat. We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
We are happy to help.
Thank you.
CrockPot® Consumer Care
Written by a customer while visiting crock-pot.com
Posted by: Pptownie
Verified Purchase:Yes
This is an old version & not programmable. Don't buy
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, August 29, 2016
Thank you for taking the time out of your day to provide your feedback. We greatly appreciate it and will forward your comments to our product team.
Written by a customer while visiting crock-pot.com
Customer Rating
3
Poor Quality - short life span
on February 13, 2022
Posted by: Sandyland
from NY
Gender:Female
Length of ownership:1 month
This crockpot was pricey and only lasted a little for a year and a half with only using it about a dozen times.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot, Consumer Care Team, February 14, 2022
Thank you for taking the time to give a review, Sandyland. Your feedback is important to us. We are extremely sorry to hear about the issue with your CrockPot Slow Cooker. Please accept our sincere apology for the inconvenience this has caused you. We have high expectations for our products here at Crock-Pot, and we would like to hear more about your situation and what exactly happened. We encourage you to contact our Consumer Care department at 1-800-323-9519. We are open from Monday to Friday 9 am to 5 pm EST. Thank you and please stay safe!
Written by a customer while visiting crock-pot.com
Posted by: elg6060
from West Milwaukee, WI, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
I love my crock-pot. I had an old one that was around 10 years old and the programming buttons would stick. I figured I needed a new one. I like the fact that it is black. ( old one was white ) same size as my old one but it had a great sealed cover. Old one did not have that.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: dannn
from Bakersfield, CA, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
I've never been without at least one in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Mary97
from Pottsville, PA
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
Got this for my birthday and it is now my most used appliance.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Mikeg13
from Morristown, NY, United States
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
I bought this seven quart cooler to accomodate large roasts.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Smitty9022
from Shorewood, IL.
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
I recently purchased this crockpot and I love it!. The cooking time, based on the recipes that I've tried, is dead on. I also love the keep warm setting because I don't have to worry about overcooking a meal. One of the best features is the lock down lid. This allows you to transport the crockpot without worrying about spillage. Plus by purchasing the crockpot directly from the vendor I saved about $20!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com