Customer reviews from crock-pot.com
Crockpot - Crock-Pot 7 Quart Cook n' Carry Programmable Countdown Slow Cooker for 8 People - Black
Average customer rating
3.4
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
66
4 Stars
15
3 Stars
15
2 Stars
17
1 Star
34
55%of customers recommend this product.
(
55 out of
100)
Customer Reviews for Crockpot - Crock-Pot 7 Quart Cook n' Carry Programmable Countdown Slow Cooker for 8 People - Black
Posted by: Bentchick
from California, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
I had a big problem with my last Crock-Pot, it heated up too hot, even on low things were getting over cooked or burn. So I bought the programmable and what a difference. I just made pork ribs in it yesterday and they came out perfect! I put the ribs in and set the Crock-Pot on low for 4 hrs. When the 4 hrs were done it went to warm and kept the ribs hot for another hr until we were ready to eat. I would highly recommend this product to others. The only reason I didn't give it 5 stars is because the lid latches seem a little flimsier than the lid on my old Crock-Pot.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
2
Died 9 months after purchase
on August 1, 2017
Posted by: Krui
from Michigan, United States
Frequency of use:Monthly
Length of ownership:1 week
This crockpot was great while it lasted, but it stopped working nine months after we bought it.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, August 3, 2017
We definitely can assist you with this. Please contact us at 1-800-323-9519; we are available Monday through Saturday from 8 AM to 8 PM, EST. We will have you back to slow cooking in no time. Thank you for your review.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Unit died after a year and a half.
on September 21, 2018
Posted by: Jeff from Commerce
from Commerce Charter Township, MI, USA
Gender:Male
Length of ownership:1 month
Used about once a month for a year and a half and now has failed as it will not turn on.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, September 25, 2018
We apologize that the slow cooker will not turn on. Please contact us using the link below and we would be happy to assist you. For a quick response, please live chat with us.
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
Written by a customer while visiting crock-pot.com
Posted by: Iowa mom
from Iowa, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
I bought this a month ago and in the crock pot fits very loosely in the outer shell. The lid also is very sloppy on top and hard to get a good seal. One of the top clasps is not tight to the lid for a solid hold. To be honest it just isn't near the quality of my last 6-quart crock pot. The only part I really like is the size of it.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, November 18, 2016
Thank you for your feedback. We strive for all of our consumers to have the best experience possible. Our product team will be interested in your comments. Please contact us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
4
on March 12, 2017
Posted by: TLWV
from VA, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Can you please make the lids more durable? I dropped mine as I was removing it from the package and ended up sweeping it up. Even though this was my fault I was disappointed that it shattered after one drop. However it was easy to order a replacement lid.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Burns food
on November 11, 2017
Posted by: 2bMary
from Knoxville, TN, United States
Frequency of use:Monthly
Length of ownership:1 month
I have had mine for 3 years now and can not leave for the day with this model because it runs too hot and burns my food, even on keep warm setting.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, November 15, 2017
Both the low and high settings will reach a maximum temperature of approximately 215° Fahrenheit, but they cycle differently in that the low setting cycles off of that temperature more frequently. Therefore, the high setting will still cook the food in a shorter period of time than the low setting will. On the warm setting, your Crock-Pot® slow cooker will be between 165° and 175° Fahrenheit. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. The Crock-Pot® slow cooker can also boil on high and low. We recommend that you always fill your slow cooker at least 2/3 to 3/4 of the way full, including at least one cup of liquid or sauce. You may have to adjust your cook times accordingly, especially if you are using older Crock-Pot® slow cooker recipes, or adapting regular recipes for Crock-Pot® slow cooker use. If you would like to discuss this further please contact Crock-Pot™ customer service using the link below. Thank you for providing your feedback.
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Posted by: MCSSR
from Erie, PA
Gender:Female
Frequency of use:Weekly
Length of ownership:6 months
Verified Purchase:Yes
I had one of these in the past and broke the insert. I couldn't live without another one so I purchased the exact same one, but this time I bought the carrying case with it.
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, May 18, 2018
Thank you very much for your positive review. We are thrilled to hear you are enjoying the ease and convenience you new Crock-Pot® programmable slow cooker was designed to provide!
Written by a customer while visiting crock-pot.com
Posted by: Fmac97
from Highland, CA, USA
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
This is my second one that I have bought because of the rubber seal on the lid. It holds in the heat so much better than without. Not sure why all crock pot s avent made this way. The only complaint I have is the rubber footings at the bottom do come off but you can order replacements.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com