Customer reviews from startech.com
Startech - 5-Port USB PCIe Card
Average customer rating
3
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Startech - 5-Port USB PCIe Card
Customer Rating
3
needs connection cable
on March 4, 2025
Posted by: KevinDam
I bought this product and i have a issue about the connection. My PC does not have USB-E connection cable. I'm not geek guy. I'm looking for connection cable to motherboard it really hard to find also it take me time. If it comes with the necessary connection cable it will be much easier to the costumer. I ordered one cable from amazon; I do not now it is right one. If doesn't work i will return this item.
Response from startech.comBy Lukas, Customer Support, March 6, 2025
Thank you for taking the time to review our PS4C3IA3-USB-C-CARD and we apologize for any confusion. This USB-C card does not require any additional cables to use. The only requirement on the motherboard is a PCIe x4 slot or larger. The card also has a 15 pin SATA power connector that can connect to your computer's power supply to provide the ports with additional power and an internal USB-A port that can be used for connecting a peripheral device, however these connections are optional and not required for the card to function. If you are experiencing any issues with PS4C3IA3-USB-C-CARD, we recommend contacting our Technical Support team. We have phone support (1 800 265 1844) available, or you can connect with us via live chat. Lukas, StarTech.com Support
Written by a customer while visiting startech.com
