Customer reviews from Onn TV
Onn - 32" HD 720p 60Hz Smart LED Roku TV 100012589
Average customer rating
4.4
(2,134 Reviews)
Rating breakdown 2,134 reviews
5 Stars
1,458
4 Stars
346
3 Stars
150
2 Stars
57
1 Star
123
88%of customers recommend this product.
(
1,539 out of
1,743)
Customer Reviews for Onn - 32" HD 720p 60Hz Smart LED Roku TV 100012589
Posted by: #DMW
from N/A
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Love it!! Hi selection of movies and able to binge
I would recommend this to a friend!
Response from Onn TVBy Nancy, Customer Experience Team, July 19, 2021
Hi #DMW,
Thanks for reviewing your new onn. TV purchase. We are thrilled to hear you are happy with the quality of the TV and hope you will continue to enjoy it!
Thanks for reviewing your new onn. TV purchase. We are thrilled to hear you are happy with the quality of the TV and hope you will continue to enjoy it!
Written by a customer while visiting Onn TV
Posted by: Cynthia
Verified Purchase:Yes
within a week i was having problems with the volume and speech did not match b/c of lagging. i called and had to unplug and hold power button for 30 seconds to 'power drain'. Now i have to power drain it every few days. The volume on it is horrible! No matter the volume setting it has to be at a volume level of 60 or higher, my other tv stays at 25-30. Worst television I have ever purchased!
Response from Onn TVBy Nancy, Customer Experience Team, July 27, 2021
Hi Cynthia,
We’re disappointed to hear you are not enjoying your new Onn TV. If you would like to discuss your TV’s issues, please email our Customer Support team at customerservice@onntvsupport – text us at 844-334-2355 – or chat us www.onntvsupport.com.
We’re disappointed to hear you are not enjoying your new Onn TV. If you would like to discuss your TV’s issues, please email our Customer Support team at customerservice@onntvsupport – text us at 844-334-2355 – or chat us www.onntvsupport.com.
Written by a customer while visiting Onn TV
Posted by: SingleMom
from The Natural State
Gender:Female
Verified Purchase:Yes
Settings menu is limited but still so complicated. It's a low grade smart television but still could have been made better. We have been unable to load/access certain apps.
No, I would not recommend this to a friend.
Response from Onn TVBy Nancy, Customer Experience Team, July 27, 2021
Hi SingleMom,
We set high standards for our products, and we’re sorry that they haven’t been met. Please email us at customerservice@onntvsupport – text us at 844-334-2355 – or chat us at www.onntvsupport.com, and we will see what we can do.
We set high standards for our products, and we’re sorry that they haven’t been met. Please email us at customerservice@onntvsupport – text us at 844-334-2355 – or chat us at www.onntvsupport.com, and we will see what we can do.
Written by a customer while visiting Onn TV
Posted by: Pat823
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love my TV you get alot of features with this tv I wasn’t sure about it but I love it and would recommend it to everyone.
I would recommend this to a friend!
Response from Onn TVBy Nancy, Customer Experience Team, August 2, 2021
Hello Pat823,
We’re so happy to hear you’re enjoying your new onn. TV. We hope you’ll continue to enjoy it for years to come!
We’re so happy to hear you’re enjoying your new onn. TV. We hope you’ll continue to enjoy it for years to come!
Written by a customer while visiting Onn TV
Posted by: Rachael
from Michigan
Gender:Female
Verified Purchase:Yes
I opened my tv new in sealed box I received as a Christmas gift and it was broken. Roku has not responded and I spoke to them over a month ago! I will be contacting the BBB regarding this along with other measures. It’s the principle of replying to this matter in a timely fashion. Very poor service.
No, I would not recommend this to a friend.
Written by a customer while visiting Onn TV
Posted by: Slade
Verified Purchase:Yes
It’s amazing how we get a problem like TV not powering on after a few months after the tv is out of warranty and you recommend spending more money to get fixed at a third party vendor. I will not be buying Onn products any more.
Response from Onn TVBy Nancy, Customer Experience Team, October 26, 2022
Hi there. We are so sorry to hear you have issues with your onn TV. Good news, you have a free 1-year warranty, and if registered, you have a free 2-year warranty. Our warranty team would love to help you get this TV repaired, or a refund. Please email us at customerservice@onntvsupport –call us at 844-334-2355.
Written by a customer while visiting Onn TV
Posted by: Ines
from Charlotte NC
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love the idea of roku tv, so you don’t have to buy the roku separate, the picture and image are perfect, I’m so happy with my purchase
I would recommend this to a friend!
Response from Onn TVBy Nancy, Customer Experience Team, September 1, 2021
Hello Ines. Thank you for the review – we’re glad to hear you love your new TV.
Written by a customer while visiting Onn TV
Posted by: USmith406
from Pittsburgh, PA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This TV drops the channels mid-program. It is light enough for a kitten to knock over. It has a great picture. The volume fluctuates greatly. It booms on commercials and whispers during talking. There is no adjustment for that on this TV. A lot of the channels are junk. A lot of them must be paid for. However, there are enough free channels and live TV to keep a house bound couch potato entertained every day. I especially like that I can get YouTube on it! It's an ok TV for kids. Just secure the set down. I used a dollop of silicone glue under each foot on the TV. It has worked well.
I would recommend this to a friend!
Response from Onn TVBy Nancy, Customer Experience Team, July 16, 2021
Hello USmith406,
Thank you for the review – we’re glad to hear you love your new TV.
Thank you for the review – we’re glad to hear you love your new TV.
Written by a customer while visiting Onn TV