The picture freezes and the sound shuts down on the TV.
Response from Onn TVBy Customer Care Team, October 13, 2025
It is awful to hear that the picture and sound quality of your new onn. TV has left you disappointed in its purchase. Based on your description of the problem, we'd really love for you to speak with our Customer Support team. They may be able to help you with the issues that you have been experiencing. They can be reached by calling or texting 844-334-2355, emailing customerservice@onntvsupport.com or by using the chat feature at www.onntvsupport.com.
This is a nice little TV for the guest bedroom. Very easy to set up, great picture and nice sound. Highly recommend this TV.
I would recommend this to a friend!
Response from Onn TVBy Customer Care Team, October 13, 2025
It’s always nice to have an extra TV in the house to escape to! We are glad to hear that you love your Onn TV as much as we do. If there is anything we can assist you with in the future, please let us know.
A great little TV with ROKU built in, what else could be easier to setup!
I would recommend this to a friend!
Response from Onn TVBy Customer Care Team, October 13, 2025
We are glad to hear you are enjoying your new onn-Roku TV. We love hearing from our happy customers! If there is anything we can assist with in the future, please reach out.
I think the TV is a good value and suits my purpose.
I would recommend this to a friend!
Response from Onn TVBy Customer Care Team, October 10, 2025
We are glad to hear you are enjoying your new onn-Roku TV. We love hearing from our happy customers! If there is anything we can assist with in the future, please reach out.
The stand is a little wobbly. And for some reason if you watch TV the sound goes loud but when you watch certain movies online the volume is very low and you sometimes have to put it clear up to 60 to 80 or even 99 on a DVD player Je
Response from Onn TVBy Customer Care Team, October 10, 2025
Thank you for the review. We are sorry to hear that you are having difficulties with attaching the legs to your TV. Our Customer Care team would be happy to send out new legs and screws for you. Please contact us via email at customerservice@onntvsupport.com, by calling or texting us at 844-334-2355, or by using the chat feature at onntvsupport.com. and we can get some sent out to you right away.