you sent new remote but tv still does not go beyond lighting up
Response from Onn TVBy Nancy, Customer Experience Team, July 20, 2022
Hi there. We're sorry the sound quality of your new TV let you down. Please email us at customerservice@onntvsupport – text us at 844-334-2355 – or chat us at www.onntvsupport.com to see if we can help remedy the situation.
Excellent picture quality, set up was a breeze. Roku TV is the way to go, especially if you are tired of high priced/low quality cable or satellite.
I would recommend this to a friend!
Response from Onn TVBy Nancy, Customer Experience Team, July 20, 2022
Hello John. We are glad to hear you are enjoying your new onn. – Roku TV. We love hearing from happy customers. If there is anything we can assist you with in the future, please reach out!
The ONN connections were made easily using a smart phone. I did have to have my email ready and apply codes as messages were sent to me, so you have to be a bit savvy online communication.
Response from Onn TVBy Nancy, Customer Experience Team, July 19, 2022
On my tv at least, it worked perfectly for one month. Then it wouldn’t play Netflix. If I watched Hulu or prime I could watch a show for 15 minutes then it boot me back to Home Screen. And I would have to sign back in each and every time. I did a factory reset but it still boots me out randomly.
No, I would not recommend this to a friend.
Response from Onn TVBy Nancy, Customer Experience Team, July 19, 2022
Hi there. We set high standards for our products, and we're sorry that they haven't been met. Please email us at customerservice@onntvsupport – text us at 844-334-2355 – or chat with us at www.onntvsupport.com, and we will see what we can do.
We purchased this tv for our fifth wheel, It is so easy to use and stream movies. Well worth the very affordable price. I would highly recommend this product to anyone.
I would recommend this to a friend!
Response from Onn TVBy Nancy, Customer Experience Team, July 19, 2022
Hi there. What an awesome place to put your new onn. TV. Thank you for the 5-stars!
Works as it should. No complaints, but nothing to really stand out.
I would recommend this to a friend!
Response from Onn TVBy Nancy, Customer Experience Team, July 19, 2022
Hi there. Thank you for the 4-Stars! If you are still having issues, please email us at customerservice@onntvsupport, text us at 844-334-2355, or chat us at www.onntvsupport.com and we will do our best to assist you.