Customer reviews from hp.com
HP - Laserjet Enterprise Multifunction M528dn with One-Year, Next-Business Day, Onsite Warranty (1PV64A)
Average customer rating
4.2
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
13
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
1
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for HP - Laserjet Enterprise Multifunction M528dn with One-Year, Next-Business Day, Onsite Warranty (1PV64A)
Posted by: JonnyG
Verified Purchase:Yes
The scan to email function does not work. The email come in without any of the setting (header, body, etc) and without attachment.
Written by a customer while visiting hp.com
Posted by: Lender
from Las Vegas
Verified Purchase:Yes
The printer is great for very basic printing. Actually I believe they have better machines for the same price and color functions.
Written by a customer while visiting hp.com
Customer Rating
2
Disappointing and wish I could return, prior HP died just after 1yr warranty time to swap brands
on February 6, 2025
Posted by: No- just no
from Maine
Verified Purchase:Yes
Substandard to other models
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Tsunami
Verified Purchase:Yes
This multi-function machine works great. Faxes, scans, prints without issues. The only problem we ran into was some of the default settings can only be changed through the web/IP and not through the touch screen. We prefer the default for faxes to be high speed and also to print a confirmation page.
Written by a customer while visiting hp.com
Posted by: HP Tech Support Fail
Verified Purchase:Yes
The functionality of the machine is terrific, but we are still experiencing problems networking it in our office. We have repeatedly contacted HP support, and they do nothing but defer to our ISP or tech vendor. It's maddening.
Written by a customer while visiting hp.com
Posted by: the Dude 23
from Santa Rosa, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works like a charm, scans in a matter of seconds. Highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Garoola
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent workhorse but driver problems that took two calls to resolve.
Written by a customer while visiting hp.com
Posted by: pddp
from Denville, NJ
Verified Purchase:Yes
I wouldn't get this printer without an IT person to set it up and troubleshoot. I spent many hours on the phone with support getting the scan function set up. I still have many hours to go to get all features set up for my needs. The scan quality is not the best. The control panel on my unit is crooked but HP agreed to exchange it but that would involve boxing this back up and resetting up a new one. Print jobs get held up in my queue for a very long time and I will once again have to call support. I am hoping the learning curve is the cause of much of my frustration. As a small business owner I don't have time for all this. I'm disappointed so far. I just want to print and scan efficiently with quality.
No, I would not recommend this to a friend.
Features
4
Performance
3
Written by a customer while visiting hp.com