Customer reviews from philips.com
Philips - 55" Class 7800 Series Ambilight 4K UHD Smart Roku TV
Average customer rating
4.2
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Philips - 55" Class 7800 Series Ambilight 4K UHD Smart Roku TV
Posted by: Ruth2026
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The picture is wonderful but the speakers are not adequate for the tv. We’ve tried different settings for sound and nothing seems to help. Sometimes the vocal part are so low you have to turn it up and if an ad comes on, it will blast you out of the house. We now have a sound bar which is wonderful,
I would recommend this to a friend!
Response from philips.comBy Consumer Care, TV and Video, January 12, 2026
Hi there Ruth, thank you for reaching out to us. We're sorry to hear you had issues with your sound levels on your television. If you needed any assistance with the unit in the future, you can always reach us directly at 833-978-3323, referring to case number INC634255.
Written by a customer while visiting philips.com
Customer Rating
5
Exceptional Product
on December 19, 2025
Posted by: Lrhea
Gender:Female
Exceptional product! Have an original Ambilight TV from around 2007.....still works. Our new one is far superior. The Ambilight experience is more immersive, and the new set is very light weight. So happy Ambilight is back! Have been telling everyone I know about it. Those that have seen the new set can't believe the awesome picture!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
OMG 🤯
on December 25, 2025
Posted by: Sasebo
Gender:Female
This is a TV I never knew I needed it in my life. I am absolutely in love with the LED lighting, eliminating adapting to the TV screen. I love how the Roku is built in easy to use and navigate. My only two issues with the stands and the sound quality. I’ve taken out and screwed them in multiple times the TV stands, but they remain shaky and unstable. I currently have the TV prompted on an old nightstand, but currently not interested in doing a wall mount. The song quality for me sounds muted, and I will look into resolving that issue by getting a sound bar in the future. Overall, absolutely love the TV and will be getting future ambience light TV
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Roku plus quality tv plus fun ambient lighting
on January 25, 2026
Posted by: Jdeavo89
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great tv for the price. Ambient lighting is fun and does add something to the experience. TV went in my kitchen so we can enjoy while we cook and eat. Works well when entertaining folks and Roku is the only way to go. Bolt pattern is a little Stanton the back for mounting but otherwise easy to install.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Upyours
Verified Purchase:Yes
[This review was collected as part of a promotion.] I followed the set up new downloads installed and the volume at 100% I can barely hear it so I bought a Phillips sound bar and did not help then the soundbar stopped working and it’s wired directly into slot 1
Response from philips.comBy Consumer Care, TV and Video, February 3, 2026
Hi there, thank you for reaching out to us. We're sorry to hear that you are having these issues with your TV's sound. We do wish to assist you further, but we will need to speak with you directly. At your convenience, we hope you will reach out to us at 833-978-3323, referring to case number INC636981. We look forward to hearing from you soon!
Written by a customer while visiting philips.com