Customer reviews from https://www.asus.com
ASUS - RT-BE55 WiFi 7 AiMesh Router, 3600 Mbps, 2.5G, 3 SSIDs, Parental Controls, VPN, Security
Average customer rating
3
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for ASUS - RT-BE55 WiFi 7 AiMesh Router, 3600 Mbps, 2.5G, 3 SSIDs, Parental Controls, VPN, Security
Posted by: Miguel Cons
Frequency of use:Daily
Verified Purchase:Yes
Such great connection make up for even better speeds!
Written by a customer while visiting https://www.asus.com
Posted by: Flying Hussa
Frequency of use:Daily
Verified Purchase:Yes
No one answered phone during business hours. Website addresses dont work. Forced to use app to set up.
Response from https://www.asus.comBy Chantae, CLM, February 10, 2026
Dear Flying Hussa,
Thank you for sharing your experience with the ASUS RT‑BE55 router. We sincerely apologize for the difficulties you encountered during setup, especially the frustration of not being able to reach us by phone during business hours and the inconvenience of website addresses not working. We understand how important a smooth setup process is, and we regret the frustration this has caused you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2602011454-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your experience with the ASUS RT‑BE55 router. We sincerely apologize for the difficulties you encountered during setup, especially the frustration of not being able to reach us by phone during business hours and the inconvenience of website addresses not working. We understand how important a smooth setup process is, and we regret the frustration this has caused you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2602011454-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com