Customer reviews from https://www.asus.com
ASUS - Refurbished Excellent - Vivobook 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - AMD Radeon Vega 8 - 512GB SSD - Silver
Average customer rating
4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for ASUS - Refurbished Excellent - Vivobook 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - AMD Radeon Vega 8 - 512GB SSD - Silver
Posted by: Willow Junya
Frequency of use:Daily
Verified Purchase:Yes
Vivobook 15 X512 is a good laptop and fast. But I was registered too late to get support. The camera is not working. The keyboard could be improved for visibility. Otherwise it is an excellent laptop
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Miriam Eisel
Verified Purchase:Yes
It is not customer friendly. Very hard to operate
Response from https://www.asus.comBy CLM, October 7, 2024
Dear Miriam Eisel,
We do understand the inconvenience this may have caused if you are experiencing difficulty operating WINDOWS 11.
On the contrary, lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent laptop that is perfect for running popular computing applications, without compromising system stability and performance as long as Windows 11 is up to date. If this is your first experience with WINDOWS 11, we recommend that you visit Microsoft's Knowledge Base at: https://support.microsoft.com/en-us/windows/meet-windows-11-the-basics-a7519756-6807-41e4-be66-ed3b2c0abe0d on tips on how to navigate smoothly within the OS.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand the inconvenience this may have caused if you are experiencing difficulty operating WINDOWS 11.
On the contrary, lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent laptop that is perfect for running popular computing applications, without compromising system stability and performance as long as Windows 11 is up to date. If this is your first experience with WINDOWS 11, we recommend that you visit Microsoft's Knowledge Base at: https://support.microsoft.com/en-us/windows/meet-windows-11-the-basics-a7519756-6807-41e4-be66-ed3b2c0abe0d on tips on how to navigate smoothly within the OS.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: PeteSRQ
Verified Purchase:Yes
It is a nice little laptop with big features. I am surprised to see how far ahead ASUS went with it's technology. Been customer for many tears, I was using desktop, ASUS smartphones, routers tec. Vivobook 15X512 is what I was looking for as a gift for my daughter's birthday. I like the design, slim and clean. I choose AMD as CPU because it is allowing to overclock and use the maximum of it's potential.
Written by a customer while visiting https://www.asus.com
Posted by: Alonso R.
Frequency of use:Daily
Verified Purchase:Yes
Good machine for a good price, I can do everything that I need
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5
Greatest laptop not known so well. Hidden Gem!
on February 24, 2025
Posted by: ALFS
Frequency of use:Daily
Verified Purchase:Yes
This is one of those computers not known so well but is a very, very good laptop. It is upgradeable, both SSD hardrive/memory ans RAM. It's not a 2-in-1 but very well made. Easy to work with and work on. Beautiful graphics, very fast, after upgrading, even faster. Dies not heat up, lag, and latency non- existing.
Written by a customer while visiting https://www.asus.com