Customer reviews from startech.com
StarTech.com - SDOCKU313E 1BAY USB 3.1 GEN 2 /ESATA DOCK
Average customer rating
4.3 out of 5
4.3
(12 Reviews)
Open Ratings Snapshot
Rating breakdown 12 reviews
5 Stars
8
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
0
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Customer Reviews for StarTech.com - SDOCKU313E 1BAY USB 3.1 GEN 2 /ESATA DOCK
Customer Rating
5 out of 5
5
Solid Dock
on October 3, 2017
Posted by: edpoz
I am the computer guru in my extended family so I am constantly fixing issues with their computers. This dock makes it easy for me to backup the data before I do any work on it. It also allows me to scan it for issues and viruses as well. The dock feels solid and the cables that come with it are of good quality. It comes with three cables. Two for USB (USB to normal USB and USB to USB-C) and one e SATA cable. It also comes with multiple power plugs for different countries. Overall a solid product.
I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
5 out of 5
5
Great dock, Great transfer speeds
on October 1, 2017
Posted by: macphot1970
Another great dock from Startech. This unit allows you to mount 2.5 or 3.5 SSD or Hard drives easily. I found the connection to be solid with the drive connection and there did not appear to be any play to cause issue with connection. I found the cables supplied to be of a good quality and no issues at all could be found. I think this is a good solid build dock and should last for many years to come.
No installation issues as I tested this with both my Mac and PC. This is a simple but well built dock.
The transfer speeds were what you could expect from an external dock.
"I received this product in exchange for an unbiased review"
Written by a customer while visiting startech.com
Customer Rating
4 out of 5
4
Great Device!
on September 22, 2017
Posted by: Rick60
I connected this unit to an older laptop uisng the USB cable then swapped some SSD and IDE drives in/out. All but 1 of the IDE drives (older Segate model) where loaded, recognized and performed as if it was part of the laptop. I had the same result when connecting this to a workstation with the eSata cable. It was nice that
no drivers were required. Will be handy when implementing new workstations. Disclaimer - I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
2 out of 5
2
Issues
on August 13, 2017
Posted by: Noone21
HD dock works well and as advertised. The only issue is it tends to make vibration noises from the folding cover. There is some minor humming due to vibration for the rest of the structure which can be felt to the touch.
Response from startech.comBy Brian, Customer Support, August 18, 2017
Hi,

Thanks for your feedback. We're sorry that the dock is causing some vibration noises while in use.

This behavior is somewhat expected when using mechanical drives. These docking stations are more so intended for temporary use so hopefully its just a temporary inconvenience.

We will definitely consider adding some material to cushion the folding cover for our future docking stations.

Thank you
Written by a customer while visiting startech.com
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