Customer Reviews for Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Customer Rating
1
Not good
on June 12, 2025
Posted by: Rachael
from England
i brought this last week. It doesn't let you scan from the machine at all (no setting for this) so you have to rely on Windows scan app. However, it will only scan one page at a time, even on the feeder. No way to change the setting. No software for the printer (they send you a CD but in reality, who is using CDs now, my laptop doesn't even have a disc drive). Wish i hadn't brought it now. Also - it scans wonky. Eurgh.
Response from xerox.comBy Xerox Customer Support, July 7, 2025
We apologize that you are experiencing issues with your Xerox C235. We would be happy to assist and will reach out to you via the contact information provided in your review. Please consider using the Xerox Print and Scan app to assist with scanning issues: This link provides further detail: https://www.xerox.com/en-us/office/software-solutions/xerox-print-and-scan-experience-app You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Send more time reloading printer WiFi driver than actual printing
Response from xerox.comBy Xerox Customer Support, July 17, 2025
We apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve these issues and have reached out to you via the contact information provided in your review.
You can also call us at 800-835-6100 option 1, 1. We look forward to working with you.
I bought our printer on April 28. I'm very happy with how quiet and efficient it operates. I especially appreciate the waste toner bottle. My old laser printer did not have this and after 5 years the sensors were ruined from toner. From now on, we will only own Xerox printers!
Bought and set up with a Xerox printer stand to elevate from the floor. Was the easiest and fastest printer set up with my I-phone. This printer creates great color and has a lot of features I still have to learn about. I highly recommend.
Bought this printer for my small office. I am stunned by the amount of ink and toner cartridges that I go through and the cost for it is astronomical - I can buy a new printer for the amount I have spent in ink so far. I am rethinking this purchase and would guide someone looking to purchase away from this printer.
Response from xerox.comBy Xerox Customer Support, June 9, 2025
We're sorry to hear you're experiencing issues with your C235 device. We're here to help and would be happy to assist you in resolving this.
You may find this link helpful—it provides detailed information on Xerox C235 consumable yields: https://www.support.xerox.com/en-us/article/KB0326746
If you need further assistance, our technical support team is ready to help. Please call us at 800-835-6100, then select option 1, then 1 to speak with a support representative.
We look forward to helping you resolve this quickly.
Gave this machine a chance, but the toner goes way too fast, print quality is decent as usual, but toner is extremely expensive. 4 pack of "high quality" toner is more expensive than the printer itself. There's absolutely zero chance that a team can have this machine and not spend an insane amount of money for the same quality as any other printer. I've been a Xerox client for a decade but I'm thinking its time to move on soon. Very disappointing costs. To make matters worse - Xerox removed eConcierge which was a big plus for us. Time to explore the waters else where.
Response from xerox.comBy Xerox Customer Support, May 27, 2025
Thank you for the feedback on your Xerox C235. We would be happy to assist and will be reaching out to you via the contact information provided with your review. Please check out this link for Xerox C235 consumable yields which you may find helpful: https://www.support.xerox.com/en-us/article/KB0326746
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
This is the worst printer experience I have had in over 40 years. The printer seems fine but the software is so bad not even my tech guy can get it to work properly and consistently.
Response from xerox.comBy Xerox Customer Support, May 27, 2025
We apologize that you are experiencing issues with your Xerox C235. We would be happy to assist and will be reaching out to you via the contact information provided with your review. You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
I bought it a year or 2 ago. It's not the best in speed but it does the job. If you send multiple items to print simultaneously, it will miss some of the items and not print them. It's EXTREMELY loud. I have had it replaced once but it still does the same thing and i was told (not verbatim) you get what you pay for....pretty much. It runs out of ink FAST and the replacements are pricey. Overall, there is no saving in money when buying this product.