Customer reviews from xerox.com
Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Average customer rating
4
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
87
4 Stars
12
3 Stars
13
2 Stars
13
1 Star
15
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Customer Rating
5
Great printer for the price
on February 22, 2022
Posted by: bbbulldog
from St. George, Utah
We replaced an Epson all-in-one that was a great printer but stopped copying after only a few months. This C235 prints well and fast, staying connected to our Wi-Fi even though we go days without printing. The copy feature isn't super fast but produces excellent quality. And this printer has a remarkably small footprint.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
4
Good color
on February 18, 2022
Posted by: Michelle
Printer prints great color copies.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
1
Terrible
on February 17, 2022
Posted by: Z.
from Austin, TX
The C235 is one of the worst small business printers I've used. I purchased six units to deploy to medium demand home offices. The manual feed tray jams nearly 100% of the time. If you have documents that require critical alignment this machine is absolutely a no-go. This printer will not print on consistent margins and shifts vertically by as much as 4mm. The main tray is hard to load as the paper guides are at a negative angle from the top. You have to completely remove the tray to load which is inconvenient. The ADF scanner is definitely only intended for full 8.5x11 so if you plan to scan anything smaller than that you are out of luck. This printer functions well if you only require 8.5x11 color or B&W printing on a single type of paper and flat bed scanning. For all Xerox expects this printer to be it should have expansion trays at least.
No, I would not recommend this to a friend.
Response from xerox.comBy Xerox Customer Support, May 26, 2022
Thank you for taking the time to give a review of the Xerox C235. We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design. Here is our YouTube Playlist for the C235 that may help you with the device set up and features:
https://youtube.com/playlist?list=PLDrIHH8CnE146KI2mC9KAgABxK9QT_QAx
Here are some articles that may help you:
Clear Paper Jams in the Manual Feeder: https://www.support.xerox.com/en-us/article/en/2138781
Margins are Off or Incorrect: https://www.support.xerox.com/en-us/article/en/2149221.html
https://youtube.com/playlist?list=PLDrIHH8CnE146KI2mC9KAgABxK9QT_QAx
Here are some articles that may help you:
Clear Paper Jams in the Manual Feeder: https://www.support.xerox.com/en-us/article/en/2138781
Margins are Off or Incorrect: https://www.support.xerox.com/en-us/article/en/2149221.html
Written by a customer while visiting xerox.com
Customer Rating
5
extremely satisfied
on January 25, 2022
Posted by: smittyD
from Peabody, MA
my wife and daughter got this for me for Christmas. Was very heavy carrying it upstairs to my office. I have never set up a printer in under 5 mins before. Amazingly easy!!!! I've always struggled with my HP inkjets to connect them to the computer via which ever-every way way possible. Working in the computer industry you realize that a lot of products are great mechanically or in theory but trying to get the software to work on them is a chore at times. Computer copied and scanned great and printed outstanding. They got it through the mail so I wanted to try everything right off the bat in case it had to be sent back. Hopefully I'll get many years of use out of it. Buy it!
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
5
So far so good with Macs and iOS in a busy home office
on January 10, 2022
Posted by: Pineapple Power
We use this printer in my home office. We have had it for a few weeks now and really like it. We have found it easy to use and works well with our Macs for printing and scanning. iOS can print to it without any issue.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
2
Excellent design of the product and works well with OSX
on January 6, 2022
Posted by: Dada
from Suffolk, VA
Excellent printer but very noisy, the rollers sounds like they are grinding against something even during a warmup. It feels like there is a paper jam. but prints perfectly fine.
No, I would not recommend this to a friend.
Response from xerox.comBy Xerox Customer Support, February 2, 2022
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. We searched our Knowledgebase and found this solution for grinding noises that may help you:
https://www.support.xerox.com/en-us/article/en/2138053.html
https://www.support.xerox.com/en-us/article/en/2138053.html
Written by a customer while visiting xerox.com
Customer Rating
3
To configure the wireless printer, you must be connected by a wire
on December 26, 2021
Posted by: Homer Simpson
from Portland, OR
I designed printers at Xerox for 20 years and print drivers were the bane of my existence. Why are they always so difficult to use? I went to setup this 'wireless' printer on my home network. It recognizes my wi-fi router and lets me enter a password but won't connect. Information online says that the printer must be connected by ethernet cable to the network to setup the wireless capabilities of the printer. Frick me! This is why I left the company and why it is a shell of its former self. Nothing but stupids left who don't challenge the status quo.
I would recommend this to a friend!
Response from xerox.comBy Xerox Customer Support, May 26, 2022
I apologize that you are experiencing problems with your C235 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support Page:
Video: Power the Printer On and Setup the Wi-Fi: https://www.support.xerox.com/en-us/article/en/2139277.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Video: Power the Printer On and Setup the Wi-Fi: https://www.support.xerox.com/en-us/article/en/2139277.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Awesome Product!
on December 16, 2021
Posted by: Anonymous
May I say, thank you Xerox for a superb product. I am a realtor, business owner and an inventor. This printer is the best there is compared to all the others because there is no comparison. This C235 is dependable, durable and the results perform with precision. I recommend this for Xerox C235 printer for those who are busy and need to be able to rely on their Xerox printer. In addition, customer service offers superb assistance and they are knowledgeable at every level. I am extremely satisfied with Xerox.
I would recommend this to a friend!
Written by a customer while visiting xerox.com