Customer reviews from xerox.com
Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Average customer rating
4
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
87
4 Stars
12
3 Stars
13
2 Stars
13
1 Star
15
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Customer Rating
5
Good quality printer
on June 5, 2022
Posted by: RikuM
from Finland, Europe
Printing quility is very good. Speed is also at good level as well as mechanical. Also something to do better, printers software seems to get stuck some times and needs reset the printer.
Written by a customer while visiting xerox.com
Customer Rating
5
A ‘breath of fresh air’
on May 18, 2022
Posted by: PJJ7604
from Lymington, UK
[This review was collected as part of a promotion.] Having used ink jet printers for many years, I finally decided to upgrade to a laser printer. After quite a lot of research, I chose to purchase the Xerox C235. I am delighted with my purchase. It is a joy to use and I would recommend this to anyone who is looking to replace their troublesome inkjet.
Written by a customer while visiting xerox.com
Customer Rating
4
Good product
on May 16, 2022
Posted by: Jerry
from UK
- Easy to use, print quality is good
- For scan, little bit difficult to setup
- For scan, little bit difficult to setup
Written by a customer while visiting xerox.com
Customer Rating
3
color bleeding
on May 12, 2022
Posted by: Michelle C
from Florida
When my print job changes from one with red in it to black and white the entire left hand margin has a faded pink tint to it. I do not know how to make this go away.
I also find it is slow to start printing compared to my last laser printer. It is louder as others mention but due to where it is in my office this has not been a problem.
Response from xerox.comBy Xerox Customer Support, May 19, 2022
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. We searched our Knowledgebase and found a few articles that may help you:
Reduce Print Noise: https://www.support.xerox.com/en-us/article/en/2154768.html
Residual or Ghost Image: https://www.support.xerox.com/en-us/article/en/2148529.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Reduce Print Noise: https://www.support.xerox.com/en-us/article/en/2154768.html
Residual or Ghost Image: https://www.support.xerox.com/en-us/article/en/2148529.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
2
Not Happy
on May 3, 2022
Posted by: Jim B
from Atlantic City, NJ
Frequent feed problems from the paper tray, load instructions that tray is empty when full of paper.
Response from xerox.comBy Xerox Customer Support, May 5, 2022
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. We searched our Knowledgebase and found this solution that may help you:
Load Paper in Tray 1 or 2: https://www.support.xerox.com/en-us/article/en/2153390.html
Paper Tray Empty: https://www.support.xerox.com/en-us/article/en/2154776.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Load Paper in Tray 1 or 2: https://www.support.xerox.com/en-us/article/en/2153390.html
Paper Tray Empty: https://www.support.xerox.com/en-us/article/en/2154776.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Great upgrade
on April 12, 2022
Posted by: trexnv69
from Las Vegas
[This review was collected as part of a promotion.] Quick, easy and smaller than my last printer. Easy to install with easy operation with all inputs. Easy printing from desktop, laptop and cell phone.
Written by a customer while visiting xerox.com
Customer Rating
5
Excellent print quality
on March 4, 2022
Posted by: Dan
from Forest Grove, OR
I have been a long-time user of HP printers. Only in recent months, when laser color printers have been difficult to find, did I abandon the HP brand because I could never find their printers in stock. This is when I found the Xerox C235. Feature for feature, this machine competes well against the HP small office lineup. My only complaint is that this machine is a little more difficult to setup and get working. Let me clarify: the machine works right out of the box as a copier. Finding the print drivers on the Xerox website was a little bit cumbersome; too many items to select, and I wasn't sure which to choose. I finally got the driver installed and was able to print from my PC. Next, I struggled for quite a while to determine how to scan to my PC. Using the Xerox website links only brought me to instructions for initiating the scan from my computer. That works fine. I wanted instructions for initiating the scan from the printer to the computer. This functionality was more elusive, but I finally discovered how to do it (this is one area where HP and Xerox work quite differently). Oh, there is one more issue: this printer is very noisy when printing. In fact, so noisy that I need to contact support to ensure that something isn't wrong with the machine. Overall, I am exceptionally pleased with my new Xerox printer.
I would recommend this to a friend!
Written by a customer while visiting xerox.com
Customer Rating
3
Not all that it is cracked up to be
on February 25, 2022
Posted by: Bergii
from Rochester, NY
It functions OK, but the colors are SO washed out. I can't use it for professional prints like I could my old HP. I have searched everywhere and just can't find the support I need to see if it is just a setting. I have tried everything. I am bout to junk it and go buy a new HP. I thought Xerox would be a good brand. If you only need office copies, this will do the trick, but if you want to print photo-like images...keep looking...
No, I would not recommend this to a friend.
Response from xerox.comBy Xerox Customer Support, May 26, 2022
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. We searched our Knowledgebase and found this solution that may help you:
Color Misregistration: https://www.support.xerox.com/en-us/article/en/2153799.html
Light, Faded, Washed Out Image: https://www.support.xerox.com/en-us/article/en/2138571.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Color Misregistration: https://www.support.xerox.com/en-us/article/en/2153799.html
Light, Faded, Washed Out Image: https://www.support.xerox.com/en-us/article/en/2138571.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com