Customer Reviews for Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Customer Rating
5
Farewell to ink drama
on February 13, 2024
Posted by: Pete
from Nashville, TN
I always had a cheap printer with ink cartridges and never used it frequently but it seemed like every time I did need to print the ink would be dried up or something was clogged and it was so frustrating because it seemed like it never worked when I needed it.
The C235 and toner isn't cheap but I love it as it just works consistently and I never have to worry about dried up ink when I finally do get to a point when I need to print.
Je l"ai acheté il y a peine un an , content de cette imprimante, par contre j'ai commandé 4 cartouches neuves et d'origine, aujourd'hui pas moyen d'imprimer en couleur j'ai appelé le service de chez Erox et on me dit qu'il faut je m'inscrive et que l'on va m'envoyer un devis etc..... je précise que j'ai simple changé les cartouches et vu le cout!! donc si quelqu'un aurait une solution? Belle journée.
Response from xerox.comBy Xerox Customer Support, February 8, 2024
I apologize that you are experiencing problems with your Xerox VersaLink C235 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page:
Will Not Print in Color:https://www.support.xerox.com/en-us/article/KB0332953
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
This laser printer is a huge disappointment. It has a limited memory so I often get only part of a document printed. It can be excessively slow to get going once you send a document to it, you can't put double sided documents through the feeder and the cost of replacement cartridges is prohibitive.
Response from xerox.comBy Xerox Customer Support, January 18, 2024
I apologize that you are experiencing problems with your Xerox C235 Color Printer device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page:
Memory Full or Job is too large:https://www.support.xerox.com/en-us/article/en/2139484.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
This machine so far has not lived up to the storied history of Xerox. In fact I had to go outside the Xerox support to get the machine repaired.This product has taken a great deal of my time dealing with printer issues.
Response from xerox.comBy Xerox Customer Support, January 18, 2024
I apologize that you are experiencing problems with your XXX device. We would be happy to help you resolve this. Can we recommend you search our knowledgebase
Xerox C235 support page: https://www.support.xerox.com/en-us/product/xerox-c235-multifunction-printer
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
[This review was collected as part of a promotion.] We purchased this printer to replace an inkjet and we are so glad we did. The quality, reliability and speed upgrade has made an immediate impact on our business. Modest footprint allows us to place it right where we need it most. Its ease of use WiFi ability allows our customers and all our work station to use it.
I bought this printer when I retired to support my needs for part-time teaching. The printer was easy to set up and use and has been a real support in my work.