Customer reviews from xerox.com
Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Average customer rating
4
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
87
4 Stars
12
3 Stars
13
2 Stars
13
1 Star
15
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Customer Rating
3
on May 21, 2024
Posted by: Color Printer
The printer functions reasonably well. Black and white print quality is good. Color print quality is okay, but typically does not print colors a in the hue of source material. My biggest gripe is when one print cartridge is out or low in ink, you cannot print anything, even black and white until to press continue often more than once on the function screen. Very inconvenient and would have been a deal breaker had I known this before purchasing. You have to purchase and install new toner cartridge to fix issue.
Response from xerox.comBy Xerox Customer Support, June 14, 2024
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this issue. Can we recommend you check out this article from our Support pages:
Print in Black and White: https://www.support.xerox.com/en-us/article/KB0326743
If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Print in Black and White: https://www.support.xerox.com/en-us/article/KB0326743
If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Xerox my Friend
on May 15, 2024
Posted by: Miss Chris
from Lincoln, Nebraska
[This review was collected as part of a promotion.] Received my Xerox printer through a grant for Childcare Centers...I've had to get familiar with it for sure before I understood how it all worked. And I'm still learning...Replacing these cartridges will be a lot different than an HP for sure. Love how fast it prints and it pretty quiet.
Written by a customer while visiting xerox.com
Customer Rating
5
Great Printer!!
on May 6, 2024
Posted by: Mariza
from Belgrade, Montana
[This review was collected as part of a promotion.] Great multi function printer!! Fast and easy to use by the whole team at Belgrade Liquor!!
Written by a customer while visiting xerox.com
Customer Rating
5
Xerox C235 great value
on April 26, 2024
Posted by: Kimk
from Iowa
[This review was collected as part of a promotion.] I have used the Xerox C235 for 1.5 years. This printer has been very reliable. It was very easy to set up, prints quickly and very good quality. The toner cartridges are very easy to install. The display does have a tiny keyboard to enter network information but the unit keeps the network connections very well and reconnects easily when the network has issues.
Written by a customer while visiting xerox.com
Customer Rating
5
Excellent machine
on March 22, 2024
Posted by: bdakan
from California
[This review was collected as part of a promotion.] This is the 3rd Xerox I've purchased and I will never by another brand. The machine works fantastically, doesn't jam, on scanning, like others in the same category.
Written by a customer while visiting xerox.com
Customer Rating
3
Does not do automatic 2-side scanning.
on March 19, 2024
Posted by: ITguy
from Michigan
I was disappointed with this product. Setup and printing is really easy but the scanning is not. The scan option is, by default, not shown on the printer's home screen. (Why?) Scanning to a pc is not straight-forward or easy. Last as mentioned in the title, this will not do automatic 2-side scanning. Meaning you can't put a 2-sided doc in the feeder tray. It also will not save the scan as a PDF. I think I would have been better off getting a separate document scanner and printer then this all-in-one.
Response from xerox.comBy Xerox Customer Support, April 29, 2024
I apologize that you are experiencing problems with your C235 device. We would be happy to help you resolve this.
We recommend you check out the Print and Scan Experience app which supports scan to PDF and two-sided scanning: https://www.xerox.com/en-us/office/software-solutions/xerox-print-and-scan-experience-app
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
We recommend you check out the Print and Scan Experience app which supports scan to PDF and two-sided scanning: https://www.xerox.com/en-us/office/software-solutions/xerox-print-and-scan-experience-app
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
1
Paper jams and that's not a bypass tray
on February 29, 2024
Posted by: Such A Disappointment
from North Carolina
I'm very disappointed there is no option to add an additional paper tray and the 'bypass tray' is basically a mail slot. Forget it if you need to mass print envelopes...plan on pulling out the only paper tray, removing all of the paper and resetting it for what you need to print on, then put it all back together once done. And if you try the mail slot option, be prepared for every paper jam under the sun. Wish my IT department had never picked this printer out for me. Please don't waste your time or money.
Written by a customer while visiting xerox.com
Customer Rating
5
Great Multi-Finction Printer
on February 15, 2024
Posted by: PRussoTX
from Dallas, TX
We purchased this printer for a small office for the replacement for our jet because we wanted to get into the laser color for our promo products and other documents. It works great. Don’t have any problems with it great use of the toner, especially in the regular print mode whichever one should be printing in. I’m glad I purchased it.
Written by a customer while visiting xerox.com