Ugh. I bought a 1 terabyte hard drive (Seagate) to clone an old hard drive on to, and this cable to connect it to my windows 11 machine.
Three days of trying to format it later, I gave up and dug up and old drive. It happened to have an old cable connected to it, so I thought, "let's just try this cable, first".
Well my old cable worked. Yours didn't. Plus, my old cable has a blue light that shows me it is working.
Man am I glad i figured that one out.
You might want to watlrn people.
Response from startech.comBy Atha, Customer Support, November 29, 2022
Thank you for taking the time to leave a review for our USB312SAT3CB. We are sorry to hear that you experienced difficulty with USB312SAT3CB as this product is designed to work with standard 2.5" drives. Our Technical Advisors will be reaching out to you shortly.
Have several iterations of this product - the older revision A and B adapters dont work with the latest SSDs, but the latest D revision works flawlessly. If it had a mechanical write protect switch, it would be perfect.
I have 2 now, they are indispensable, work excellently with my 1 tb ssds (Samsung 860EVO). yes, adapter gets a little hot, but nothing a little heat sink wouldn't help. use these for boot disks on my Mac, and they have worked perfectly. high-speed and UASP support were a must when I was looking for a replacement for my old SSD adapters.
I bought this adapter a few month back and I haven't been pleased. The adapter gets very hot and that heat transfers to my SSD. This has an impact on my SSDs ability to mount and access files. At this moment it's so hot that I can't navigate the directory tree for the drive and I'm forced to unplug it from the computer and let it cool off.
Response from startech.comBy Matt, Customer Support, March 13, 2020
Product quality is very important to us and we're sorry to hear about the issues you're experiencing with our USB312SAT3CB. This adapter should not be getting hot and we'd like to speak with you to further investigate the problem as we take these reports very seriously. We've reached out at the email address provided so that we can look into this with you.
got this a while ago worked for a few times then just stoned working hasnt worked in a while
Response from startech.comBy Sam, Customer Support, May 31, 2019
We're sorry USB312SAT3CB stopped working for you. It's covered by a 2-year warranty with lifetime technical support, and we'd be happy to help get it working again or provide a replacement under warranty. Please reach out to our Technical Advisors at www.startech.com/support. We're available 24 hours a day, 5 days a week, to provide support.