Customer Reviews for StarTech.com - 10/100Mbps Ethernet to USB 2.0 Network LPR Print Server, 10Base-T/100Base-TX Auto-sensing
Customer Rating
5
Need to network old USB label printers? Get this!
on November 20, 2024
Posted by: Tanner
Bought two of these from Amazon. I've been a techie for years and knew how to find the IP and connect to the GUI, but some of the steps for creating a print queue on the PC was new to me. I would normally USB printers on CUPS, but these two label printers would not cooperate. I followed the provided instructions for a pc running Windows 10. I'm on Windows 11, some of our company machines are on 10, but the setup process is the same in 10 & 11. I have not had a single issue with any of the PC's now connected to the two label printers networked for our shipping department. No more copying files between machines to print. Follow the directions. If the one's in the box aren't good enough, the directions on the website are much more detailed, and include pics!
Installation was quick and easy (with the "wizard"). Unfortunately, the device is no longer functional since the release of Windows 24H2. The PC reports the printer is present, but print jobs appear to get lost in the queue. Old tech is old tech...
Response from startech.comBy Lukas, Customer Support, October 14, 2024
Thank you for taking the time to leave a review for our PM1115U2. We are sorry to hear that you experienced difficulty with our print server as this is not expected behavior for our PM1115U2. Our Technical Advisors will be reaching out to you shortly.
Printer ONLY prints gibberish ALL of the time - even after printy driver was reinstalled 6 times! BS
Response from startech.comBy Customer Support, May 22, 2024
Thank you for taking the time to leave a review for our PM1115U2. We are sorry to hear that you experienced difficulty with PM1115U2 as this is not expected behavior for our print server. Our Technical Advisors will be reaching out to you shortly.
I had to tinker with this a little bit to get it to work because I am using Windows 10 and I believe the drivers on the cd included are for earlier versions of Windows. This caused me to have to go to this website to download the print server software. My complaint with this product is that the router I use does not acknowledge that it loaned out the dhcp address that the print server has and I can ping for the print server. This could be really difficult to troubleshoot if the dhcp server randomly assigns the dhcp print servers dhcp address to something else. I didnt actually look to see if this was fixed in a firmware version though.
I bought it and am using it to share a label printer at a company. The settings are a bit loose, but I've been using it for 5 months without any problems, I like it.
This is my second purchase of the Network LPR Print Server. We've been using the first on our home network for several years without any problems. When I installed the second one on the network I kept getting an error message "Error loading print server driver." After researching the StarTech.com website and several failed attempts to correct the error myself, I called the 800 number for technical support. The technician was very professional and immediately helpful. Within minutes he walked me through the process to remove and reload the printer through the Windows 10 Device Settings. We can now use both printers on our home network from each computer. Thank you StarTech for a great product and very professional and helpful Technical Support. I highly recommend this "little" USB LPR Print Server!
I cannot believe I'm saying this in 2021. You can only specify the IP and Subnet, the device does not support in anyway a Default Gateway. So if you are planning to use this across multiple networks or like in my case over a VPN. It will NOT work. I confirmed this was not fixed in the latest firmware either. This product should not be purchased by anyone since it does not have proper network configuration and will strand you at some point.