Customer reviews from startech.com
StarTech.com - USB-C Multiport Adapter - 4K HDMI, 3x USB 3.0, SD, GbE, 60W PD Pass-Through (DKT30CSDHPD3)
Average customer rating
3.8
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
5
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for StarTech.com - USB-C Multiport Adapter - 4K HDMI, 3x USB 3.0, SD, GbE, 60W PD Pass-Through (DKT30CSDHPD3)
Customer Rating
5
Perfect for Travel
on May 14, 2024
Posted by: Tall Paul
I use this multiport dock with my iPad Pro. It has all the functionality i need when traveling, displaying films on a TV, Storing documents on a memory stick, reading the files from my camera's SD card. The adapter doesn't get hot like some other branded ones when charging my iPad though it, and feels solid and well built. Highly recommended.
Written by a customer while visiting startech.com
Customer Rating
5
Great mix of features
on October 19, 2022
Posted by: Chris R
I'd really like this to have the HDMI slot on the back; don't need that thick chunky cable looping around. I'm not using it right now, but I think the Ethernet port would be better on the back too. agian, for cable routeing considerations.
Thought I had problems with my phone, but it turns out the phone needs to be set to PTP to work through this device.
Main criticism is the very short USB C lead. I'm having to use a USB extension lead - the red plug in my photo.
Thought I had problems with my phone, but it turns out the phone needs to be set to PTP to work through this device.
Main criticism is the very short USB C lead. I'm having to use a USB extension lead - the red plug in my photo.
Written by a customer while visiting startech.com
Customer Rating
1
Messes with USB paripherials signals
on May 17, 2022
Posted by: If I could return it
When using my Logitech wireless mouse and wireless wacom, the USB signal is constantly interrupted by this dock. I can not move/drag-and-drop icons as the mouse keep dropping them because the signal keeps getting cut off by this dock.
Response from startech.comBy Atha, Customer Support, May 17, 2022
Thank you for taking the time to leave a review for our DKT30CSDHPD3. We are sorry to hear that you experienced difficulty with DKT30CSDHPD3 as this is not expected behavior for our docking station. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
5
One warning
on September 23, 2021
Posted by: Firitia
Very good product, works well with Apple laptops. No driver needed. Also works fine with ipads, but if you want to use the pass through power the Apple 20W power adapter does not make it, you need 30W or even 61W
Written by a customer while visiting startech.com
Customer Rating
1
No Visio COnf with it
on September 8, 2021
Posted by: Mike 8 4 30
While using Teams or any other program to communicate thru visio, device become hot and hangs, disconneting network... I do not recommand.
Response from startech.comBy Barrington, Customer Support, September 8, 2021
We are sorry to hear that you experienced difficulty with DKT30CSDHPD3. This is not expected behavior for our multiport adapter.
One of our technical advisors will be reaching to gather information about your setup, and see if we can help resolve the issue you are seeing.
One of our technical advisors will be reaching to gather information about your setup, and see if we can help resolve the issue you are seeing.
Written by a customer while visiting startech.com
Customer Rating
4
awesome functionality, just one little quirk
on July 7, 2021
Posted by: mdmihai
hi, i am really pleased with the product. on the back of the device it says i have the model DKT30CSDHPD3 (thus the updated one), however when i disconnect the usb C power cable of macbook pro 16 from the usb c port of the startech device, while the startech being connect on my mac, it disconnects for a second or so all the devices connected to it (the mouse stops for a seconds, the usb A thumb drive dissappears from the desktop and reappears in 2,3 seconds, the usb pki card starts again the login process, etc). As i understood this update version would solve this issue. Am i doing something wrong? i wish i didn't have this issue, the product is otherwise so so great.
Written by a customer while visiting startech.com
Customer Rating
3
Problems with Wi-Fi
on April 7, 2020
Posted by: jgarcia
When we connect the screen monitor to HDMI port the Macbook's performance is low suddenly, and the Wi-Fi has a lot of issues.
Response from startech.comBy Matt, Customer Support, April 8, 2020
It's important to us that our customers have a positive experience with our products and we're sorry to hear about the Wi-Fi issues you're having when our DKT30CSDHPD3 is connected. This dock should not be affecting your Wi-Fi signal and we'd like to speak with you to further investigate the issue. Our Technical Advisors are available 24 hours a day, 5 days a week and you can contact us at www.startech.com/support.
Written by a customer while visiting startech.com
Customer Rating
5
Greate
on October 25, 2018
Posted by: nivek
This multi port adapter sets up easy and works well. Very well constructed and so far no issues.
Written by a customer while visiting startech.com