Customer reviews from startech.com
StarTech.com - USB Video Capture Adapter Cable - S-Video/Composite to USB 2.0 - TWAIN Support - Analog to Digital Converter
Average customer rating
3.1
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
3
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
4
Customer Reviews for StarTech.com - USB Video Capture Adapter Cable - S-Video/Composite to USB 2.0 - TWAIN Support - Analog to Digital Converter
Customer Rating
3
It works - follow the directions
on December 24, 2021
Posted by: sherm88888
There are a few steps to getting this to function - it's not plug and play. However, I was able to methodically follow the steps (did not have to reboot my pc) and it did capture video from a VCR using the RCA cables. I just began using it so my opinion may change over time. I do find the drop downs with one choice (why bother) are odd - frame rate is one of them. Also, the display shows a large chunk of "video noise" along the bottom. Not certain if this will be part of the final product - hope not.
Response from startech.comBy Barrington, Customer Support, December 28, 2021
Thank you for taking the time and leaving such a detailed review for our SVID2USB232.
I have submitted your assessment to our team to be reviewed further. If you have any other feedback after using this for a while, please do not hesitate to contact our support directly.
I have submitted your assessment to our team to be reviewed further. If you have any other feedback after using this for a while, please do not hesitate to contact our support directly.
Written by a customer while visiting startech.com
Customer Rating
1
A Bug-fest
on December 2, 2021
Posted by: RT Video
The audio input has a huge DC offset making audio capture impossible. The video side works, but only for a short while then it stops capturing after 10-20 minutes or so, at random!
Response from startech.comBy Atha, Customer Support, December 2, 2021
Thank you for taking the time to leave a review for our SVID2USB232. We are sorry to hear that you experienced difficulty with SVID2USB232 as this is not expected behavior for our USB capture adapter. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
1
Doesn't work
on October 7, 2021
Posted by: Disgruntled
Very poor instructions and when I finally found the driver on the website, it flat out doesn't work. I was hoping for an easy plug in and ended up with a mess. I'll be sending it back. Save yourself the hassle and find something else.
Response from startech.comBy Barrington, Customer Support, October 8, 2021
Hello,
We are sorry to hear that you experienced difficulty with SVID2USB232.
Our dedicated team of Technical Associates are available for your troubleshooting needs Monday to Friday 7 AM to 9 PM ET. We are always happy to provide support for our devices, identify the area of concern and provide suitable resolutions.
I hope you consider our products in the future and once again apologies for any inconvenience this has caused.
We are sorry to hear that you experienced difficulty with SVID2USB232.
Our dedicated team of Technical Associates are available for your troubleshooting needs Monday to Friday 7 AM to 9 PM ET. We are always happy to provide support for our devices, identify the area of concern and provide suitable resolutions.
I hope you consider our products in the future and once again apologies for any inconvenience this has caused.
Written by a customer while visiting startech.com
Customer Rating
1
Doesn't work with Windows 10
on May 13, 2021
Posted by: FedUp
Followed all the various methods of installing the drivers but none of them work with Windows 10. The video capture software is supplied on CD-ROM with no option of a download. Cheaper products worked out of the box with no drivers required.
Response from startech.comBy Dan, Customer Support, May 14, 2021
We are sorry to hear that the adapter isn't working for you at this time. We have the latest drivers available for download on our website, on the product page under "Drivers/Downloads". Installing the TWAIN drivers allows you to use third party software instead of the included one which is only on the CD.
We will reach out to see if we can assist in getting the adapter working in your setup, and if free remote support is of interest, we can get a session going at that time.
We will reach out to see if we can assist in getting the adapter working in your setup, and if free remote support is of interest, we can get a session going at that time.
Written by a customer while visiting startech.com
Customer Rating
5
Good for converting VCR tapes to digital/DVD
on February 22, 2021
Posted by: Firstpilgrim
I had an older version that had conflict with Windows 10. Driver signing had to be turned off to work I had the drivers installed. Windows found the SVIDUSB2323 immediately. The tech support was excellent. Two conversions of VCR movies worked smoothly with the earlier SVIDUSB232.
Written by a customer while visiting startech.com