Customer reviews from apc.com
APC - 6-Outlet RJ11/Telco 350VA/210W Back-UPS CS Tower, 1020J, AVR, BK350 - Beige
Average customer rating
4.6
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
31
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
1
93%of customers recommend this product.
(
39 out of
42)
Customer Reviews for APC - 6-Outlet RJ11/Telco 350VA/210W Back-UPS CS Tower, 1020J, AVR, BK350 - Beige
Customer Rating
1
Constant hum or buzz
on May 19, 2019
Posted by: Bill33263
from Eugene, OR
Upgraded to a 350. First one hummed to drive the office crew wild. APC replaced it. Second one hummed louder with a stutter every 4 seconds so you would be sure to notice it.
Cons: Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
4
nice product
on January 2, 2018
Posted by: ravi
from NY
old software documentation doesn't match the software, which is odd since the software itself hasn't been updated in 5 years so how old does that make the documentation? I replaced the battery in my UPS but the software (v3.0.2) reflects I have less than 1 minute of battery. The documentation says to reset the battery replacement date, but where? It does not say, and looking at the most recent (again, 5 years old) software interface provides no indication where I can do that. Nor is there any place to trigger a battery self-test, which is also mentioned in the documentation. So, if I can't get the unit to recognize a new battery I may just change to a different vendor.
In the apc forums someone said they used a really really old version of powerchute (v1.x) and in that version they were able to reset the replacement date. This shouldn't be necessary. Plus, this site no longer provides those other versions for download so how am I supposed to try that method if I don't already have an old version archived on my computer from a previous download?
In the apc forums someone said they used a really really old version of powerchute (v1.x) and in that version they were able to reset the replacement date. This shouldn't be necessary. Plus, this site no longer provides those other versions for download so how am I supposed to try that method if I don't already have an old version archived on my computer from a previous download?
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
software sucks
on July 22, 2017
Posted by: brandon
from WV
old software documentation doesn't match the software, which is odd since the software itself hasn't been updated in 5 years so how old does that make the documentation? I replaced the battery in my UPS but the software (v3.0.2) reflects I have less than 1 minute of battery. The documentation says to reset the battery replacement date, but where? It does not say, and looking at the most recent (again, 5 years old) software interface provides no indication where I can do that. Nor is there any place to trigger a battery self-test, which is also mentioned in the documentation. So, if I can't get the unit to recognize a new battery I may just change to a different vendor.
In the apc forums someone said they used a really really old version of powerchute (v1.x) and in that version they were able to reset the replacement date. This shouldn't be necessary. Plus, this site no longer provides those other versions for download so how am I supposed to try that method if I don't already have an old version archived on my computer from a previous download?
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
5
ups 350
on June 21, 2017
Posted by: jose
from albuquerque, nm
this product was perfect for a small office ups. it has worked well in our environment and run without issue
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great Unit
on June 19, 2017
Posted by: osudk33
from Mentor OH
Needed to replace my APC ES350. So I decided to go with this model since I have the larger 1500 versions that have been running for years without a problem. It has been a few months now using this for my modem/router and it has performed amazing. What I replaced was actually the second ES350, which honestly are junk, they typically die within a year and replacing the battery only extends this another 3-6 months before the rest dies, usually killing a good battery inside. I went through 2 ES350 models within 30 months which is abysmal when my XS1500 models have been running for years flawlessly (only need to replace the batteries every 3-4 years).
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Most Reliable Back-Up Power
on June 12, 2017
Posted by: Cont4gioN
from Rhode Island
These are built like tanks and never ever fail. Love them. Best Back-Up power ever.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Best Bang for the Buck
on May 10, 2017
Posted by: Rich
from CNY
Compact and solid. More than ample protection for our AV system.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Work great!
on May 7, 2017
Posted by: Splattered23
from San Diego
When your UPS desktop needs aren't very demanding these little beauties work great! Just as dependable as the larger models. Definitely check these out!
I would recommend this to a friend!
Written by a customer while visiting apc.com