Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,179 Reviews)
Rating breakdown 1,179 reviews
5 Stars
783
4 Stars
71
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
555 out of
813)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Did not work.
on August 15, 2016
Posted by: Kmac
from Minneapolis
Gender:Female
I bought a large package of these in black because I didn't want to risk damaging a home we lease. As others have mentioned my artwork cam crashing down. I even added two sets for a less than 8lb piece thinking the 16lb strength would assure it would not fall. It fell. I am sad because I really want these to work!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 17, 2016
Thank you for taking the time to leave your review. We are sorry to hear of your experience and we'll be sending you a direct e-mail offering assistance. For any customer who is experiencing trouble with our products we would ask they please contact our team at 1.800.934.7355 M-F 8am-5pm CT. Thanks again, and please keep an eye out for our e-mail.
Written by a customer while visiting command.com
Customer Rating
1
Will not hold up a 6 oz. picture.
on August 10, 2016
Posted by: Nate
from Shady Side, MD, United States
Gender:Male
I am a huge believer in the 3M brand and swear by their products for both the family yacht building business and personal drag racing hobby. This product falls so short of their claims I am curious this is defective. These strips do not work at all.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 12, 2016
Thank you for taking the time to leave your review. Each set of these strips should hold up 4 lbs and 4 sets can be used for a total of 16 lbs. Please know we will be sending you a direct e-mail to assist. For any customer having product issues please call our team at 1.800.934.7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Be Ready for Things to Break
on August 10, 2016
Posted by: Andrew
from Dallas, TX, United States
Gender:Male
My wife got these command strips to hang up my diploma frame. It seemed like a good idea, and we did not have to put any holes in the wall. I had always heard that command strips were great, so I figured why not. Then one night, maybe 3 or 4 months after we had put the frame up, we had gone to bed, and I heard this loud crash. I walked out into the living room, and there was my diploma frame lying on the floor. Thankfully, it landed on the carpet, and the glass did not shatter, but my wood frame was completely destroyed. If you have ever bought a frame for your diploma, you know how expensive they are. My frame was within the weight limit at around 3.6 pounds. I would recommend not using this product, as anything you hang on these strips risks falling and being damaged, or in my case, destroyed.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 12, 2016
Thank you for taking the time to leave your review. We would expect items to stay up until you decide to remove them when instructions and weight limits are followed. Please know we will be sending you a direct e-mail to offer further assistance. For customers who have any trouble please contact our team at 1.800.934.7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
on August 3, 2016
Posted by: dayn
from Philadelphia, PA, United States
Gender:Female
I had lights hanging from these. I went to remove it and the paint stuck onto the command strip. Very unhappy with this product
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 10, 2016
We don't expect paint damage during removal. Any time damage occurs we ask customers connect with our team for assistance at 1.800.934.7355 M-F 8am-5pm CT so we can gather additional information and let you know how we can help. Please know we will be sending you a direct e-mail offering further help. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
Do not use!
on July 30, 2016
Posted by: Hundo
from Illinois, United States
The directions say the hold up to 5 pounds and I used them for 1 or 2 pound photos. they fell off the wall in a month. All of them came down at various times. Just use a nail
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 3, 2016
Thank you for taking the time to leave your review. Each set of strips is able to hold up to 4 lbs and you can use up to 4 sets of strips for a max weight of 16 lbs. Please know we will be sending you a direct e-mail offering assistance and for any customer who experiences trouble we would suggest contacting our team at 1.800.934.7355 M-F 8am-5pm CT. Thanks again!
Written by a customer while visiting command.com
Customer Rating
1
on July 28, 2016
Posted by: RhondaH
from Williamsville, NY, United States
Gender:Female
I tried to use the command strips to hang my beauty vanity lights on the sides of my mirror....i bought the ones that support up to 16 lbs...the vanity bars are very light ...the wall is lightly textured matte paint and 6 times the bars fell off....so not this does NOT work on textured walls period !
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 2, 2016
Thank you for taking the time to leave your review. Please know we will be sending you a direct e-mail offering assistance. Our foam strips should conform to light/medium texture when weight limits and instructions are followed. If this is not the case we would ask customers reach out to our team for assistance at 1.800.934.7355 M-F 8am-5pm CT. Thanks again.
Written by a customer while visiting command.com
Customer Rating
1
Simply Don't Work/Will Break your Frames
on July 28, 2016
Posted by: AmandaF0618
from Philadelphia, PA, United States
Gender:Female
My husband and I just moved, so have been in the process of decorating our new home. I have always been hesitant to use these products for fear of falling frames, but I thought since we had so many frames to hang that we would give them a try rather than pounding a ton of nail holes into our walls. I started with smaller to medium size frames (5×7, 8x10, etc) and to date they have held well with small and medium sized strips. It's been several weeks since we've hung them. We then decided to use the large strips to hang a couple more expensive 19x23 frames - well under the recommended size and weight capacities. After only a couple weeks the first of the frames fell and not only completely busted the frame but damaged the chair rail on the wall as the frame fell. We followed the instructions completely, so will not be using this product again for anything larger than an 8x10 or any other frame we are fond of. I would not recommend to anyone and will be returning to traditional picture hangers immediately.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 2, 2016
We're very sorry to hear of your experience as it is something we would not expect when instructions and weight limits are followed. Please know we will be sending you a direct e-mail to assist. For any customer experiencing trouble we would ask they please contact our team at 1.800.934.7355 M-F 8am-5pm CT. Thanks for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
not a reliable oroduct
on July 24, 2016
Posted by: Krk8
from LaFayette, GA, United States
Gender:Female
I have had light weight pictures that did it exceed the weight limit for the product used. I have used several types of command products in different areas of my home. These were hung up 10 months ago and 4 of them have fallen within the past 2 weeks and broken the frames. Also damaging a picture of a deceased loved one. One of the pictures was a canvas picture and it broke the outer framework of the picture. I wanted to avoid holes in my walls by using the command products. But they didn't work as promised.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 27, 2016
Thank you for taking the time to leave your review. We would not expect them to fall when weight limits and instructions are followed. Please know we will be sending you a direct e-mail to assist. For any customer having product concerns we would ask you please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thanks again for leaving your review.
Written by a customer while visiting command.com