Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,179 Reviews)
Rating breakdown 1,179 reviews
5 Stars
783
4 Stars
71
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
555 out of
813)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Don't waste your time and money on this product!
on September 6, 2016
Posted by: Judy817
I just moved into a new apartment and bought some Command strips to save the newly-painted walls from damage from nails. Everything I tried to hang--which were all under a pound each in weight--failed to stay on the walls with these strips! My shadowbox stayed on the wall for about an hour...??....then it fell onto the floor, along with my small figurines that I had for several years. The figurines shattered into a million pieces, and cannot be replaced! I will never buy any product from Command again in the future--and I feel the company should reimburse people who lost valuable items from the strips not working!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 9, 2016
Thank you for taking the time to leave your review. Please know we will be sending a direct e-mail offering assistance. For any customer who uses our products according to weight limits and instructions we definitely will stand behind the product and would ask you call 1.800.934.7355 M-F 8am-5pm CT. Our team can go over specifics and let you know how we can assist. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Not adhesive at all
on September 3, 2016
Posted by: Maggie94
I could not get these to stick to my wall at all. The pictures I was hanging were less than 2 lbs each. Waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
That is not something we would expect when instructions are followed and we'll be sending you a direct e-mail to assist. Each set of large strips should hold up to 4 lbs. For any customer having trouble we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
Horrible
on September 2, 2016
Posted by: TylrDrdn2000
from Norfolk, VA, United States
Gender:Male
Hung all pictures while following instructions to the letter. Came home to shattered memories and broken frames. I am disgusted by the lack of quality control they put into this garbage. I will make it a point to post my experience everywhere I can. I can't believe the amount of money we wasted and how much you have cost me with your horrible products.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
We're so sorry to hear of your experience and we'd like the opportunity to assist. Please keep an eye out for a direct e-mail so we can do so. For any customer who runs into trouble please reach out to our team at 1.800.934.7355 M-F 8am-5pm CT so they can gather some details and let you know how we can help. Thanks again, and keep an eye out for our e-mail.
Written by a customer while visiting command.com
Customer Rating
1
Failed to hold paper blinds up.
on September 1, 2016
Posted by: Twin Mom
from Missoula, MT, United States
Gender:Female
I bought these to put up paper blackout blinds in my twins nursery. Went in this morning and blinds were laying over baby's face in crib. Couldn't have lasted more than 8 hours.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
Thank you for taking the time to leave your review. We're sorry to hear of your experience and we'll be sending you a direct e-mail offering help. Our large picture hanging strips are intended to be used to hold picture and frames between 4 and 16 pounds to your wall surface. Each set of strips holds up to 4 lbs and you can use up to 4 sets. If you used the strips to hang the blinds down from, that may be why the failure occurred. Thanks for leaving your review and please keep an eye out for our e-mail.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
Thank you for taking the time to leave your review. We're sorry to hear of your experience and we'll be sending you a direct e-mail offering help. Our large picture hanging strips are intended to be used to hold picture and frames between 4 and 16 pounds to your wall surface. Each set of strips holds up to 4 lbs and you can use up to 4 sets. If you used the strips to hang the blinds down from them that may be why the failure occurred. Thanks for leaving your review and please keep an eye out for our e-mail.
Written by a customer while visiting command.com
Customer Rating
1
Not so easy to remove!
on August 30, 2016
Posted by: Jp1981
Just pulled a big chunk on paint off my new bathroom.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 6, 2016
We're sorry to hear this as we would not expect any damage when the strips are stretched straight down slowly. Please know we will be sending you a direct e-mail on how we can assist. For any customer who has trouble we would ask they connect with our team at 1.800.934.7355 M-F 8am-5pm CT. Thanks for taking the time to leave your review and please keep an eye out for our e-mail.
Written by a customer while visiting command.com
Customer Rating
1
Terrible
on August 25, 2016
Posted by: teca
Ripped apart my posters when I attempted to remove them. I had to end up leaving the horrible things on to keep my posters intact.
No, I would not recommend this to a friend.
Response from command.comBy Social Engagement , Command™ Brand, August 29, 2016
Thanks for sharing your review of our Command™ Large Picture Hanging Strips. We sincerely apologize that you've had this kind of experience. For all damages, we ask that you connect with us directly at 1.800.934.7355, Monday-Friday, 8am-5pm CT so we can assist. We've also sent an email directly with this info. Thank you!
Written by a customer while visiting command.com
Customer Rating
5
Love them!
on August 19, 2016
Posted by: Kdawn
from North Carolina, United States
Gender:Female
Not sure what the other reviewers' situations were, but I love Command Strips. I finally read the instructions a while back and realized you must prepare surface - I take cotton ball with a little alcohol on it. Wipe the wall. Let dry. Apply strips. Wait few min, may BE longer then hang the object. Works GREAT for me! :-)
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Must have for every home!
on August 18, 2016
Posted by: MrsKuskus
from Reno, NV, United States
Gender:Female
[This review was collected as part of a promotion.] I use these picture hanging strips all around my house. I love them! I especially use them in my toddler's room. He loves to climb and grab everything he can reach. I use these strips for hanging all the wall decorations. He can touch but it doesn't fall or become crooked. I have even used them in my room to hold a head board I designed out of large picture frames. It holds them tightly in place without the worry of falling down or over on us while we sleep.
I would recommend this to a friend!
Written by a customer while visiting command.com