Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,179 Reviews)
Rating breakdown 1,179 reviews
5 Stars
783
4 Stars
71
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
555 out of
813)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Does Not Work
on December 17, 2016
Posted by: luv27
from N. Bethesda, MD
Gender:Female
A couple of weeks ago, I purchased multiple packages of the picture hanging strips and hooks for use in my new home. However, my paintings fell off of the wall as soon as I placed them on the wall. Needless to say, since they did not work for me, I will not be recommending them to anyone else.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 19, 2016
We absolutely would not expect that and we'd like the opportunity to assist. For any customer how experiences damage we'd ask you please reach out to our team at 1.800.934.7355 M-F 8am-5pm CT so our team can gather some additional info and tell you how we can help. Thank you for taking the time to leave your review, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Work as advertised
on December 14, 2016
Posted by: Marv
from Gig Harbow, WA
Gender:Male
I have used several of these on painted Drywall and stayed with in the weight range of the product and never had an issue. I keep different packs on hand in different weight ranges. I had no problem removing a set from the wall to move a picture.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Doesn't work
on December 4, 2016
Posted by: Crystaluk
from England
Gender:Female
Sticks to the wall for a few seconds then picture lands up on the floor
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 9, 2016
We're sorry to hear this as it is not something we would expect. Each set of strips should hold up to 4 lbs and you can use up to 4 sets for a total of 16 lbs. For any customer having quality concerns we'd like to assist. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT. We can gather some additional specifics and let you know how we can help. Thank you for taking the time to leave your review, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Took the paint off the wall...
on December 4, 2016
Posted by: Disappointed Framer
from New Hampshire
Gender:Male
Hung up a picture from two strips (within the weight limit), and within 24 hours the paint had separated from the wall on one side, so the picture sagged to that side. To its credit, the strip on the other side kept the picture from crashing to the floor until I could remove the picture.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 9, 2016
We're sorry to hear this as it is not something we would expect. For any customer having quality concerns we'd like to assist. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT. We can gather some additional specifics and let you know how we can help. Thank you for taking the time to leave your review, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Does not work
on November 29, 2016
Posted by: Paul
from Virginia, United States
They do not stick to dry wall. Better off with picture hanging hardware. Does not work
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 1, 2016
Our product should be ideal for drywall when weight limits and instructions are followed so we're unsure why this may have happened. Please know we will be sending you a direct e-mail in order to assist. For any customer with quality concerns please call our team at 1.800.934.7355 M-F 8am-5pm CT so our team can assist. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
Disappointed.
on November 14, 2016
Posted by: Cricket6
from PA, United States
Gender:Female
I recently moved into a brand new apartment. I bought command strips and hooks because I wanted to be courteous to my landlords. I can't even hang regular pictures without them falling. There are so many spots on my walls where paint has been stripped because of command hooks. I would have been less destructive using nails. It's not that I want to bash the product or the company but I expected much better quality than I received.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, November 16, 2016
Thank you for taking the time to leave your review. We're sorry to hear of your experience and we want to help. Please connect with our customer service team at 1.800.934.7355 M-F 8am-5pm CT. We have a complete line of picture and frame hanging products that are specifically designed for hanging pictures. We also offer general purpose hooks for hanging clothes, jackets, and other items with various weight limits. When instructions and weight limits are followed we would not expect any damages so we look forward to hearing from you so we can discuss this further.
Written by a customer while visiting command.com
Customer Rating
1
on October 18, 2016
Posted by: Ccreaven
from London, United Kingdom
I bought this product around 2 years ago and was very impressed, until the last 2 weeks. I was awoken in the middle of the night to a loud banging and smashing sound! I came downstairs to find 1 of my pictures on the floor with the frame broken and glass everywhere. I thought maybe one of the children had touched it and left it at that. Anyway I walked into my front room this morning and my second picture has just fallen off the wall, again breaking the frame! Now I need to buy 2 more frames and drill my walls! I have 4 children and I'm extremely lucky none where near the pictures when they decided to fall!
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
5
Excellent - amazing and more
on October 14, 2016
Posted by: HollyC
from Chicago, IL, United States
Gender:Female
[This review was collected as part of a promotion.] These have changed my life and my walls!!! The resale in my home(s) is incredible because the walls are virgin clean and so much appreciated with the ease of transitioning into decorating a new home. LOVE them -
I would recommend this to a friend!
Written by a customer while visiting command.com