Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Waste of money
on March 5, 2017
Posted by: Nicksoapdish
from Northeast
Gender:Male
I figured i would try this out vs putting another hole in my wall. I follwed directions, used four strips on a painting that weigh about 5 pounds. About an hour after I hung, the picture came crashing down damaging my molding. Horrible product. FYI my wall is plaster with Benjamin Moore Regal Select paint.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, March 6, 2017
That is terrible and not something we would expect when weight limits and instructions are followed. Please hold on to any used or unused product and packaging and connect with our team at 1.800.934.7355 M-F 8am-5pm CT so we can gather additional information and try to determine why this happened. Thank you for taking the time to leave your review and we look forward to your call.
i bought the large hanging strips to hang a picture. The instructions say to use 4 strips for up to 16lbs. My picture is about 10lbs but i figured better to be safe than sorry. I placed the strips as directed and everything seemed fine. About a half hour later the picture came crashing down. Not only did it rip off some paint from where the strips were, but when the picture feel it chipped the wall molding as well as broke the picture. I am so upset because this picture frame is an antique family heirloom that my grandfather passed down to me. Very dissapointed!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, February 14, 2017
That is disappointing and we'd like to understand why this may have happened. Please hold onto the product and call our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you for taking the time to leave your review.
I should've just used a nail cause the strip pulled the paint off my brand new walls! I don't know how to add my pictures but I have them
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, February 10, 2017
Please connect with our customer service team at 1.800.934.7355 M-F 8am-5pm CT so they can gather some additional details to understand what may have happened. We appreciate you taking the time to leave your review and we look forward to your call.
I love all Command products! Of course, they are perfect for putting up decorations for all the holidays but I use them all around the house too! I've got Command hooks in the shower, on the back of the bathroom door, in the garage holding tools, of course all my pictures have Command strips. So many uses!
I was using strips for 8 pound framed picture, it did not stick to the wall. I would not recommend the strips to anyone else.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, February 6, 2017
Each set of large strips is intended to hold up to 4 lbs and you can use up to 4 sets for a total of 16 lbs. We're unsure why this was your experience and we'd ask you please call our team at 1.800.934.7355 M-F 8am-5pm CT so we can better understand. Thanks for leaving your review and we look forward to your call.