Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,179 Reviews)
Rating breakdown 1,179 reviews
5 Stars
783
4 Stars
71
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
555 out of
813)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
5
great support!
on June 30, 2017
Posted by: hedduh
from Tallahassee, FL, United States
Gender:Female
worked great on all my frames and wall hangings in my room !
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Broken glass
on June 19, 2017
Posted by: GaryE
from Windsor, CT, United States
Gender:Male
I followed directions and applied frame to wall. Less than 24 hours later frame on floor, glass broken, now need to replace 24 hour frame. Don't use if hanging is breakable.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 20, 2017
We're sorry to hear of your experience and it is something we would not expect. Please connect with us at 1.800.934.7355 M-F 8am-5pm CT so we can gather some additional details and try to understand why this happened. Thanks for leaving your review and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Don't waste your money
on June 17, 2017
Posted by: DiBernardo
from Huntington Station, NY, United States
Gender:Female
My picture was hanging for approximately 4 months, followed the directions to a tee, and suddenly today the picture came off the wall along with the paint, I thought the idea was to eliminate damage to the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 19, 2017
Thank you for taking the time to leave your review. The hook in the picture is our small utensil hook and is not recommended for picture hanging which is on the package. Each of these hooks is only rated to hold up to a 1/2 lb and when used on picture it holds the frame out from the wall which can cause failure. We have a complete line of picture hanging products that hold from 1 lb up to 16 lbs. If you'd like to discuss this with our team please connect with them at 1.800.934.7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Dont Waste the Money
on June 8, 2017
Posted by: hotmom1175
from Wisconsin, United States
Gender:Female
I bought these strips last weekend to hang a mirror in my daughter's bedroom, just a full length no frame plastic mirror, SO under the weight limit using the 4 strips included in the package. Within hours the mirror fell down, we refastened the strips to the wall again and a few days later again the mirror fell down.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 8, 2017
We're unsure why this was your experience and we'd like to assist by asking you call 1.800.934.7355 M-F 8am-5pm CT so we can do so. When using 4 sets of our large picture hanging strips we would expect them to hold up to 16 lbs and stay up until you decide to remove them. Thanks for leaving your review and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
on May 21, 2017
Posted by: Deanna
from Cooper City, FL, United States
Gender:Female
I have tried multiple times to use these to avoid holes in walls since I have been instructed not to put holes in them. Each time I am disappointed, I have spent so much money and now my stuff is breaking. I have weighed my things to make sure they are not too heavy, it doesn't matter, they don't even last a few hours. I have had pictures fall and a small metal rack fall twice now and the last time it broke, I can't even get to my picture because it is behind the tv. Empty walls it is. Be aware this stuff is a rip off, not worth the paper and packaging it is in.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 22, 2017
We're unsure why you have run into trouble when weight limits and instructions are followed and we'd ask you please connect with our team at 1.800.934.7355 M-F 8am-5pm CT. We can gather some additional information and try to understand why this is happening. Thank you for leaving your review and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
So much for my vintage frames
on May 10, 2017
Posted by: BethO
from Derby, KS, United States
Gender:Female
I created an amazing collage wall from my collection of vintage frames. I followed all instructions because I did not want anything to happen to my collection. Everything was fine for about three months and then they all started falling off. I lost 4 of them before I finally took the whole wall down. It would be fine, except that one of them ripped the paint and plaster from the wall. Now I have to repair the spot and repaint it, plus repair the frame. Awesome. No short cuts people. These things are worthless. Just hammer in a nail.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 10, 2017
Thank you for taking the time to leave your review. We'd ask you please connect with our team by calling 1.800.934.7355 M-F 8am-5pm CT so our team can gather some additional details and try to understand why this happened. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Broken Frames
on May 10, 2017
Posted by: Izzy37
from NJ
Gender:Female
This product worked for a while - then all of a sudden all my pictures started dropping from the walls and there was damage to my frames (broken glass, dented rims, scratches, etc) I would not recommend this product - it doesn't last and it costs way more than nails to purchase, not to mention replace all the broken results and the damage to my dry wall after the pictures fell.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 10, 2017
We're very sorry to hear of your experience and it is not something we would expect when weight limits and instructions are followed. We'd like to gather some additional detail in order to understand what happened and ask you please call 1.800.934.7355 M-F 8am-5pm CT. Thank you for taking the time to leave your review and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Only Thing I Use
on May 4, 2017
Posted by: rita54
from Castle Rock, Colorado, United States
Gender:Female
I use these all of the time, on my whole house! I never have a problem. If something is really heavy then I use traditional anchors which is common sense. These are the best and when in doubt I add an extra one. I wish they came in super large boxes!
I would recommend this to a friend!
Written by a customer while visiting command.com