Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
What a load of rubbish
on October 17, 2018
Posted by: Bonnie18
from United Kingdom
Gender:Female
I followed the instructions and the picture stayed up one day only to find that a picture my father bought me in 1975 was smashed to pieces. I am so gutted it survived 10 house moves and two years packed up when I was travelling abroad. I cannot put a value on how upset I am and want some compensation.
I have tried this product twice and twice it has failed. I followed all the directions and while I waited the recommended one hour before I attempted to hang anything, two of my hooks fell off the wall. Needless to say the others didn't hold any of my decorations.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 17, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect. These adhesives are designed for picture frame hanging. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
I just bought the strips with recommended weight frame for my brand NEW mirror and it just fell to the ground shattering everywhere!!! I’m so mad and out of money for the mirror and the command strips! Never buying again!!
I bought this to hang a few 5lb pictures, so of course I only used 2 pairs per picture since 2 pairs should hold 8lbs. They didn’t hold a single one of the pictures. It was a complete waste of money, and I will never buy them again.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 15, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] The package I bought was for a much heavier frame.. I think it held for a few hours, then fell to the floor. I thought I was safe using the stronger strips.. This was an expensive mistake as my frame probably can not be fixed..
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 11, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
we recently bought a new home asnd i didn't wasnd to start our with holes in the walls so i bought your strips for picture hanging. to my dismay i hung a display case with collector spoons with your strips. to make sure it held i actually put 3 strips on it even though it said one would be sufficient. well it held for a couple of weeks not suddenly it fell off the wall, pulling away paint and plaster, fell hitting a window sill and broke the corner off it, the case came apart and spoons were everywhere. I will never trust your product again. I have to repair my wall, window sill and case.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 9, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] I bought 4 packs of the large picture hangers, and went on to hang some new decor and it looked great to start with and few days later a picture fell off the wall and broke the glass. Then couple more days another one fell off the staircase wall in the middle of the night waking me up and denting my rail. I wanted this to work so bad maybe I got a bad batch but spending 30+ dollars and frames broke not sure about trying again.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, September 27, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] These have been great for hanging my frames up in my Room and have lasted with no falling! Iove them