[This review was collected as part of a promotion.] I have large picture frames that are heavy and I love these for keeping them on the wall just where I have put them. I had no idea there were so many more products for canvas and more that I definitely want to check out from Command.
Having lived exclusively in rentals for the past several years, I have loved used Command strips and hooks since they are easily removable when moving out. However, in the past year or so, both the picture hanging strips and hook styles I've purchased have failed. Lightweight frames and lightly utilized hooks have both fallen off walls not long after application. The adhesive is much weaker than it used to be - so much so that you could run your finger over it without much tackiness at all. It seems that many other users are having the same issue. Unless the quality improves, I won't be purchasing any more Command products.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 10, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
I followed the directions to a T. I even added extra to hold a simple, small 3 pound MDF sign on walls that had been cleaned the day before and rinsed with water, so ther was NO residue, and yes it was dry! My sign fell off within an hour, and broke, along with ruining my molding that will now cost me a small fortune to replace. It wouldn’t even hold up a tin sign that was less than 1 pound! Every package I have purchased in the last year has failed. You must have changed something. I am done with your products.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 8, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
all the pictures i hung with these strips fell in few hours
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 1, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
I hung something that was 7 pounds, it held for a little bit then fell which sucks because the item would’ve broken. Doesn’t work on heavy things
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 18, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
I found that this product was somewhat unsatisfactory when used with picture frames that are slightly bowed and or wall surfaces that are not flat. Once removed after securing the picture to the wall, it was very difficult to align the strips while at the same time assuring the picture is level and square with the surrounding features.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, March 11, 2019
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 M-F 8am-5pm CT.
I was woken at 1:30am by the falling of the frame. It was a light weight wood. These strips are not as strong as they may have been in the past.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 1, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.