Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,179 Reviews)
Rating breakdown 1,179 reviews
5 Stars
783
4 Stars
71
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
555 out of
813)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Dangerous!!!
on August 4, 2019
Posted by: Edyta
from Perth, WA
Gender:Female
I bought 2x 7,2kg strips to hang a 60x90cm ligh weight canvas ( no more than 5kg). After couple of days as I was sitting on the floor and watching tv the picture fell on top of my head not only leaving me with huge bruise on my forehead but also damaging the wall ( I am renting), breaking my brand new birds of paradise plant and breaking the fame of the picture. My walls are clean, smooth and I followed the instructions on the packaging as I was putting it on the wall. I am extremely disappointed and definitely do not recommend them to anyone. I have used cheaper versions before and never had any issues. Waste of money!
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
Don't use on drywall
on July 21, 2019
Posted by: mctsmom
from baltimore, md
i bought them from warehouse store. thought they would be great. i've used the hooks all over my house with no damage. I dont suggest these hang strips for drywall. I followed the directions. but when i went to lift the picture to straighten it, strip and first layer of drywall lited,
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 22, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect. These are designed for use on painted drywall. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Avoid at all cost
on July 21, 2019
Posted by: shay32
from New Jersey
Gender:Female
This does not do what Command promises and it will end up costing you more in the long run. I placed these birds on my wall on 5/16/19 and on 5/23/19 the 1st 1 fell and shattered. No serious damage to the wall at that point and only a small ding to my floor where it fell and broke. On 7/20/19 another 1 fell, this time it damaged the wall and it will cost me more to repair the damage wall. I followed the instruction on the package exactly before attaching. Just save yourself the time, energy, and money this will cost you in the long run.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 23, 2019
Hello - We are sorry to hear of the trouble. We would appreciate the opportunity to further discuss your application and use of these Command Products. Please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
Tore the paint off my wall
on July 18, 2019
Posted by: Anonymous
from Hatfield, PA
Gender:Male
[This review was collected as part of a promotion.] Tried to use two of these pairs to hang a very lightweight picture frame in my bathroom which was just remodeled. Instructions say to wait at least 7 days after painting before using these. The paint was over two weeks old. Followed the instructions exactly. When I removed the frame by lifting out from the bottom as instructed, one of the two strip pairs tore a huge chunk of paint off the wall, right down to the drywall. Had to pay the contractor to come back and repair it. "Do No Harm"? That's deceptive marketing. NOT recommended.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 22, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
A dangerous product
on July 13, 2019
Posted by: Cklooper
from Washington DC metro
Gender:Female
[This review was collected as part of a promotion.] We followed instructions perfectly, my husband and I. Within 15 minutes, the three pictures came tumbling down with glass shattering and flying everywhere. I do not recommend this.
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
5
So easy to hang a picture
on July 11, 2019
Posted by: Angee43
from Minneapolis
Gender:Female
[This review was collected as part of a promotion.] I have been buying these large picture hangers for a couple years... they make hanging a picture yourself so easy! I live with my kids they normally don’t help me hang picture! No tools required, and no holes in the walls!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
I followed instructions, broke two frames
on July 7, 2019
Posted by: AmberP
Gender:Female
Bought the large hangers for 8 lbs pictures. One weighed 5 lbs, one less than 2 lbs. I watched videos and followed instructions exactly. It took me nearly two hours to execute the instructions exactly. Hung the first one, the larger one, and clicked it in. It fell within 3 minutes. The velcro remained intact on walls and picture. It was three connection between the two that failed. Hung the second picture, the light one, and ensured it clicked properly. I assumed the first one fell because I didn't click it well. It fell within 30 minutes. Again, the strips were secured well to the wall and the picture. It was a lack of adhesion between the velcro strips. I'm beyond angry for having wasted a couple of hours and a lot of money on frames. Don't waste your money or time.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 9, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
NOPE!
on July 3, 2019
Posted by: Rene
from Ohio
Gender:Female
I bought the large strips and used more than needed for a picture. I hung it up on a clean wall and within 45 mins, it came off the wall. Good thing my dog heard it and moved and good thing my sofa stopped it from breaking. UNFORTUNATELY, I spent money on a large pack of these. The medium and small size works fine, or at least so far. Oh, and picture I used the large strips for is under 6 pounds! I wanted to make sure it was secure. Sill me!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 5, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect when all 6 installation steps are used. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com