Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,179 Reviews)
Rating breakdown 1,179 reviews
5 Stars
783
4 Stars
71
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
555 out of
813)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
5
First time using - WHY DID I WAIT SO LONG???????
on December 10, 2020
Posted by: Tess Themess
from Pacific North West!
Gender:Female
WOW - I cannot believe how fabulous these things are. I used them to attach some acrylic shelves on the end of my kitchen island to hold an iPad and speaker. I am blown away. I installed one of the shelves incorrectly and I was nervous about removing the strip - but doggone it - it was a piece of cake! Man o Man - what a super product!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Picture fell less than 12 hours later
on December 7, 2020
Posted by: Lilly98
I just hung my picture up last night with 2 pairs of these strips. The picture weighs exactly 3 lbs and the box says 2 strips should manage up to 8 lbs. I can assure you that is not the case. The picture fell in the middle of the night and *somehow* didn't break. Now it won't stick again and go back up. Please do yourself a favor and avoid at all costs.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 7, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Hard to use and my picture fell and broke
on December 6, 2020
Posted by: Spinokrakken
from Seattle, WA
Gender:Male
I will never use these things again. They are really hard to use and you essentially have to hang your picture twice if you follow the instructions exactly. Even though I did, my picture fell off the wall and broke, chipping one of our bathroom tiles in the process. These Command strips are an absolute disaster.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 9, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
Use to love & recommend
on December 2, 2020
Posted by: Teee
from California
Gender:Female
I had used these many years ago to help during earthquakes. They worked great. Two years ago, same everything, new strips because change placement of some pictures, and added some new ones. The new product, done the exact same way, on same surfaces only held for a few months. They no longer stick to my walls, even following the directions exactly. Second time I tried, I noticed the alcohol is leaving “light patches”. Seems my husband was correct, best ways are old ways.
I will add, only use on clean extremely smooth surfaces. I think my very lightly textured walls might be the reason. However, there is one old picture still hanging for I believe over(?) 3 years now on same wall. Going to see how long it lasts. Seems you changed the product, the new strips are not as thick of adhesive which seemed to help them stick so well.
There are slight discoloration where the old strips had been, but not really noticeable unless you are really looking. Once again, think from the alcohol.
I will add, only use on clean extremely smooth surfaces. I think my very lightly textured walls might be the reason. However, there is one old picture still hanging for I believe over(?) 3 years now on same wall. Going to see how long it lasts. Seems you changed the product, the new strips are not as thick of adhesive which seemed to help them stick so well.
There are slight discoloration where the old strips had been, but not really noticeable unless you are really looking. Once again, think from the alcohol.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 4, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Not as strong as advertised!
on November 21, 2020
Posted by: Someguidance4u
from New York, New York
Not happy-if we had the ability to not mark any stars I would! We have been waiting to hang this wooden frame 13x16 for a very long time and we used the proper 3m size velcro command hanging strips, even added an additional two strips for extra stability and 3hrs later, we heard a crash and it was the picture frame that fell off, broke and all the glass splatter. Not reliable for the price. We've used it before and now, cheaply made!!! Do not buy it, waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, November 23, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Did Not Work!
on November 13, 2020
Posted by: AW09
from Texas
Gender:Female
Bought this twice, both times were failures. The maximum weight that it claims to be able to hold is false advertisement! Very annoyed that it didn’t work, overall a waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, November 16, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Followed Instructions; Ruined Wall
on November 8, 2020
Posted by: Aralyn187
from Lakeland, Florida
Gender:Female
Just bought three packs of these to hang some picture frames we've been meaning to hang. We didn't want to damage our walls, so we thought we'd try command strips. Big mistake.
We followed all the instructions to the letter, cleaned the wall with rubbing alcohol, pressed strips the the back of the frame for 30+ seconds, position the frame and press to the wall for 30+ seconds to secure, but when we reached the step where you gently peel the frame from the Velcro to let the pieces on the wall set it didn't separate and ruined two spots on my wall.
Never again.
We followed all the instructions to the letter, cleaned the wall with rubbing alcohol, pressed strips the the back of the frame for 30+ seconds, position the frame and press to the wall for 30+ seconds to secure, but when we reached the step where you gently peel the frame from the Velcro to let the pieces on the wall set it didn't separate and ruined two spots on my wall.
Never again.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, November 9, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Fell off the wall >:(
on November 1, 2020
Posted by: LKS56
from PALMYRA PA
Gender:Female
I weighed my display cases on a scale and then purchased the Command Picture Hanging strips that would hold an even heavier frame because I didn't want to take the chance of this falling off the wall. It contained all my handmade earrings. I followed the instructions carefully. Luckily only one pair of earrings broke, BUT the frame broke and it damaged the baseboard when it fell—not to mention the crash scaring my son, who was home alone! While the strips are a great idea to make sure pictures stay straight, I'd use a backup!! The one frame is still on the wall, while the other one fell. I hung them the same way and at the same time. ???
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, November 2, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com