Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,179 Reviews)
Rating breakdown 1,179 reviews
5 Stars
783
4 Stars
71
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
555 out of
813)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Keeps falling off
on February 25, 2021
Posted by: Roilena2
from Uk
Gender:Female
I bought these a few weeks ago. I used them to attach a considerably light (doesn't even weight a kilo), small picture on the wall but it keeps falling down. Absolutely useless and I wouldn't trust them to hold something heavier or larger. I also tried it on a small hook just to hang a few summer scarves and it fell down with just one scarf on.
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
Quality over time has decreased
on February 22, 2021
Posted by: EmilyB
from Washington DC
Gender:Female
My friends jokingly call me the command queen.I have been using command strips since they came out...Lately every time I use them it results in a broken frame! I just used 7 sets of large strips to hang a frame that was under the required rate. I followed the wait time and hanging recommendations and it fell... So disappointed :( Especially since I removed the hanging hardware to use the strips
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, February 22, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Terrible
on February 20, 2021
Posted by: Kim30
from Diamond, ohio
Gender:Female
Used these for framed picture. Frame fell and broke and I now have 2 large spots on my wall where strips pulled paint off! Product does not wotk well (wish I would have seen the bad reviews 1st)!! Ryined my wall and the frame!! Unhappy customer
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, February 22, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Did not stay on the wall
on January 20, 2021
Posted by: Elisa
I bought this pack last week and all 3 pictures I hung on my walls have now fallen down. These same pictures were hung before using the hanging strips without any issues. This new package I just bought seems to be old. The strips aren't sticky at all.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 25, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Nope
on January 16, 2021
Posted by: Joysmom
from Oklahoma City
Gender:Female
I bought these to hang some new canvas prints. First, I couldn't get the strips to stick to the wood frame. When I finally did, I followed directions and held the frame against the wall. When I tried to separate the strips (per instructions), the strips stuck together on the frame and pulled a big chunk of paint off the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 20, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Didn't stay
on January 8, 2021
Posted by: Robinm
from Illinois
Gender:Female
Absolutely disappointed. Helped a friend who had a mirror hang this. Stayed up almost 3 hrs, then fell to ground shattering and wrecked frame
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 11, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Difficult to use
on December 16, 2020
Posted by: Texas
from San Antonio, TX
Gender:Female
I bought this to hang three framed artworks. The instructions say to 'click' them together. They don't 'click' it's like velcro. Step 4 on the instructions say to temporarily remove frame but you can't if you've meshed the 'velcro' tightly together from step one. The first picture I tried to hang wasn't able to 'follow' instruction to remove the frame to let the wall strips build their adhesive before putting up the frame and so hope it doesn't come down. So on the next two pics I only lightly meshed the 'velcro' together (step 1). But then when tried to remove frame (step 4) and leave the wall strips - the wall strips kept coming off w/ frame!. Got them apart and stuck adhesives to wall. Left on for an hour (step 5). Step 6 -when tried to put frame on couldn't get the 'velcro' to 'click' (really meshed together is correct concept). This was a waste of money! But I love their picture hanging hooks - going to go back to store and buy the picture hanging hooks. Don't waste you time or money on this product- stick w/ hooks.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 16, 2020
Hello, thank you for taking the time to leave your review. We are sorry to hear of the difficulty. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Damaged the wall
on December 16, 2020
Posted by: graydmk
from Sebastian, FL
Gender:Male
This review is for the 12lb medium picture hanging strips. Did exactly as per the directions and ended up with 2 big holes in wall that I now have to repair. Directions at step #4 tell you to temporarily remove frame from wall to reinforce strips (letting adhesive set before reattaching pic after an hour). Peel frame as shown. Pic shows pulling upwards from bottom with intent to separate the two velcro pieces adhered to wall and back of frame. Well, the velcro didn't let go and you can't see what's happening until the damage is done. Instead of the velcro breaking free, the paint, and a chunk of dry wall was removed where each strip was attached. Now I need to spackle, sand, and re-paint. Should have just used a trusted molly screw as always. Some of these products work well as intended. This ope was an aweful failure.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 21, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com