Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,179 Reviews)
Rating breakdown 1,179 reviews
5 Stars
783
4 Stars
71
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
555 out of
813)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Damage Free Hanging
on May 28, 2012
Posted by: SPiv
When I first purchased this product, I loved it! I followed the instructions to a T - preparing the wall and even added additional strips so they wouldn't fall from the wall. My gallery looked great. After four weeks, I have had seven frame photographs fall off the wall. They were not hung in the bathroom and the temp never reached 105 degrees. Two photographs had to be professionally restored. Now I have to replace all the frames and hang with nails and hooks.
Very disappointed.
Response from command.comBy Command™ Brand Team, May 30, 2012
Thank you for taking the time to write a Rating & Review on our Command(TM) Picture Hanging Strips. We would expect our product to remain permanent until you remove it as long as the application instructions and weight limits were followed. If the product does not perform as expected we would suggest contacting our customer service group using the toll free number on the back of each package or by e-mailing us directly from www.command.com. We want to be sure our products are meeting the high quality standards we have set. Thanks again.
Written by a customer while visiting command.com
Customer Rating
5
on May 26, 2012
Posted by: babs16
from iselin,nj
Gender:Female
[This review was collected as part of a promotion.] i have used the products all around my house.
they are easy to use and easy to remove.
i don't use nails anymore, so i don't have holes in my walls.
they are easy to use and easy to remove.
i don't use nails anymore, so i don't have holes in my walls.
Written by a customer while visiting command.com
Customer Rating
5
No paint damage!
on May 23, 2012
Posted by: e5wife
from Weatherly, Pa
Gender:Female
[This review was collected as part of a promotion.] My husband and I have used the Command picture strips for years now honestly. Nails are something of the past because of these. When we were in the military we moved often so we knew paint damage was something that we couldn't have happen so we use the strips. they are so easy to you use and they hold a ton of weight. We used the strips for our mirror coat rack. We had our winter coats on it which was a lot of weight and the strips held it. Command Strips are a great product and work great especially if your worried about damage to the picture its self or the wall. They pull right off without damage! Every single one of our pictures in our house is hung on the wall by Command Strips!
Written by a customer while visiting command.com
Customer Rating
1
Horrible. Pictures don't stay on wall!
on May 15, 2012
Posted by: CBBmomma5
from Port Orchard, WA
Gender:Female
[This review was collected as part of a promotion.] Let's start out by saying I love command products. I have used lots thoughout the house.
Initially, I was pleased with this product. I used it to hang a set of frames in my living room and that set has done well. So I bought a ton to hang 24 pictures in my playroom. Not one picture has stayed on the wall.
I followed all the insturctions, even using more strips or a size up from the recommendations for added stability and security-it's a playroom after all. Some of the strips were falling off the wall by the end of the hour wait time. And some that seemed adhered to the wall fell off withing 15 minutes of putting on the frame.
I tried it again with another set of strips-paying extra close attention to the instructions-on a warmer day so my walls would be warmer (a suggestion I found online). Still had the same problem. Not sure why.
Definately will not be buying these again or recommending them to anyone.
Response from command.comBy Command™ Brand Team, May 18, 2012
Thank you for contacting 3M Command(TM) Brand. We are sorry to hear of the issues you have had with our products! There could be many reasons that the strips are failing but without having them in hand it is difficult to say why they are not performing up to our high standards. We back our products 100% and anything we can do to help you with this would be great!
We received your email and invited you to contact us at your earliest convenience. We want to thank you again and keep an eye out for the direct email we sent out. We look forward to hearing from you soon!
We received your email and invited you to contact us at your earliest convenience. We want to thank you again and keep an eye out for the direct email we sent out. We look forward to hearing from you soon!
Written by a customer while visiting command.com
Customer Rating
1
complaint
on May 13, 2012
Posted by: sunnie
Gender:Female
We used the large command picture tape exactly by instructions. We used 5 pieces to hang a 4pound picture. It stayed up for 6 weeks. I paid $100 for this picture and went to another state to get it. I also bought 6 kitchen curtains to match the picture. The package said the strips would support a much greater weight than my picture was.
Don't use this product if your pictures are important to you. I now have 6 curtains & no picture to match them.
Don't use this product if your pictures are important to you. I now have 6 curtains & no picture to match them.
Response from command.comBy Command™ Brand Team, May 15, 2012
We are sorry to hear of the difficulty you experienced with our Command(TM) Brand Products. Our Large Picture Hanging Strips are designed to hold pictures up to 16 pounds. We do not recommend that more than 4 sets are used at any time. However, if you feel you followed the application directions and that led to the picture falling, we would like you to keep the packaging and the strips that were used so we may identify the issue and make any adjustments as needed. We received your email and again ask that you contact us at your earliest convenience for further assistance at 1- 800-934-7355, M-F 7:00 am to 6:00 pm CST.
Written by a customer while visiting command.com
Customer Rating
5
on May 11, 2012
Posted by: joe1
Gender:Male
good product,easy to use and no hammer needed.NO mess and damage to the wall..
Written by a customer while visiting command.com
Customer Rating
5
I Like Change!!!
on May 3, 2012
Posted by: buffy
from N. Lawrence, Ohio
Gender:Female
[This review was collected as part of a promotion.] I Like to change my pictures around or put seasonal ones up without destroying my walls. These are the best thing ever and I hang some heavy things
Written by a customer while visiting command.com
Customer Rating
4
mother of two college students
on April 19, 2012
Posted by: Sherrysw
from St Louis, Mo
Gender:Female
We have bought and used several command strips each time we move our daughters to their colleges. We have also used them at our home. They are wonderful and work very well!!
Written by a customer while visiting command.com