Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,179 Reviews)
Rating breakdown 1,179 reviews
5 Stars
783
4 Stars
71
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
555 out of
813)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
4
Works well
on March 27, 2016
Posted by: Jennybean
from Michigan City, Indiana, United States
Gender:Female
Works well when used correctly. I'm happy with this product.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Keep trying - you'll get it right some day
on March 15, 2016
Posted by: mahar
from Castleton-on-Hudson, NY, United States
Gender:Female
We thought we hit the jackpot. Hung 2 canvas wrapped print photos. We used your 16lb strips to be sure. They were less than a pound each. The smaller one fell so we put it back up only to discover the sticky stuff was gone. We were glad it wasn't a glass frame. Maybe you should put an expiration date for the glue.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, March 21, 2016
Thank you for taking the time to leave your review. We are sorry to hear of your experience and we would not have expected these to lack adhesion or to fail. Please know we will be sending you a direct e-mail offering assistance. For any customer who is having trouble or has questions please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
4
having trouble removing adhesive from the wall?
on February 16, 2016
Posted by: mejll25
from Los Angeles, CA, United States
Gender:Female
use dental floss. don't try to pull the strip if you've broken it. just slide the floss between the adhesive and the wall.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Beautiful picture fell off the wall
on February 6, 2016
Posted by: Gail J
from Charleston, SC, United States
Gender:Female
I had a lovely picture with a command hook secured on dry wall. It crashed off the wall and broke the gorgeous frame and glass into millions of pieces. It chipped off a piece of the travertine hearth as well... Then I tried the command velcro with 4 strips and it would not hold... What should I do now?? I had to have it reframed and put the plastic instead of glass and that would not hold with the velcro.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, February 10, 2016
Thank you for taking the time to leave your review on our product. Based on the picture size we are unsure if we have a product that'll work for you. For any customer having trouble we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will be sending you a direct e-mail to assist. Thank you!
Written by a customer while visiting command.com
Customer Rating
5
Trustworthy
on February 5, 2016
Posted by: Marie 65
from St. Louis, MO, United States
Gender:Female
I have used Command products for several years. My husband thinks I'm nuts, but he also likes not having to fill nail holes when he paints. I have 6 pictures, ranging from large to small, over our bed, and in 2 years not even the smallest one has fallen off.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
3
Disappointed
on February 2, 2016
Posted by: Danielle86
from Adelaide, South Australia, Australia
Gender:Female
I have used this product (standard adhesive strips) for years and haven't normally had a problem, however i have just moved in to a new rental property and several pictures have fallen off the wall. Ive bought all sorts of different shapes and sizes and read carefully what is suitable for size and weight. I always make sure the wall is clean and have used several strips to redo it but it keeps happening. If it was my own house I'd just use normal hooks but i don't have that option as i am renting. Frustrated that nothing stays put. Any other suggestions?
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
5
AMAZING!
on January 30, 2016
Posted by: Bdog
from New York, United States
Gender:Male
Works great for hanging art in my apartment, easy to remove and never leaves a mark!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Horrible
on January 23, 2016
Posted by: Dhicks
from Fort Riley, KS, United States
Gender:Female
We live in a historic house on an army post so I didn't want to put nail holes in the walls. We bought the Velcro command strips instead. It did not hold our photo, and left the adhesive stuck to the wall pulling off part of the wall with one of the strips. Cannot remove adhesive. Tried everything!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 26, 2016
Thank you for taking the time to leave your review. Please know when damages occur our team is available to help M-F 8am-5pm CT at 1.800.934.7355. We will be sending you a direct e-mail offering assistance. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com