Customer reviews from command.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
3.9
(1,179 Reviews)
Rating breakdown 1,179 reviews
5 Stars
783
4 Stars
71
3 Stars
26
2 Stars
34
1 Star
265
68%of customers recommend this product.
(
555 out of
813)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Command strips...
on June 17, 2016
Posted by: Tammiescorpio
from North Carolina, United States
Gender:Female
I will never buy command strips again, I hung my pictures in our new home using the large ones and the small ones and four of my pictures that I have fell and tore paint off my wall and took my picture down with it, I'll stick to using nails and have a little hole instead of a broken picture and paint missing thank you!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 20, 2016
We understand your frustration and would like the opportunity to assist so we will be sending you a direct e-mail but please know our clear hooks are not intended for picture hanging. We have a complete line of picture and frame hanging products that are low profile and will securely hold your pictures to the wall. Our clear hooks are intended to have things hang under them such as a jacket, a picture on a rope or string, or a similar item. For any customer having trouble please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Ruined the walls
on June 15, 2016
Posted by: chickenlittle
from Hammond, LA
Gender:Female
I followed all the instructions and did specifically what was required, weight limit constraint, etc. The wall hooks fell off the wall, taking paint and the print with them! Terrible product!
Response from command.comBy Command Brand, Social Engagement, June 20, 2016
Thank you for taking the time to leave your review. We would not expect damages and would like the opportunity to assist. Please call our team at 1.800.934.7355 M-F 8am-5pm CT. We will also be sending you a direct e-mail and we appreciate you reaching out.
Written by a customer while visiting command.com
Customer Rating
1
Ruined my walls
on May 31, 2016
Posted by: Etaylor
from Johnston City, IL, United States
Gender:Female
When I went to take down my pictures it literally peeled the paint off my wall. I also used the command strips to hang a picture on the cabinet surrounding my fridge, it managed to peel siding off the cabinet. So much for it being safe on all surfaces. It safely ruined my walls.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 6, 2016
We're very sorry to hear of your experience with our product. When weight limits and removal instructions are followed we would not expect damages. For any customer having trouble we would ask they please call 1.800.934.7355 M-F 8am-5pm CT so our team can assist. Please know we will be sending you a direct e-mail offering help. Thanks again!
Written by a customer while visiting command.com
Customer Rating
3
Picture
on May 25, 2016
Posted by: Grumpy1007
from Beltsville, MD, United States
Gender:Male
I have used the hangers to hold my pictures on the wall and one keeps falling off. I have 7 other picture that are on the wall and I am not sure when they will be falling.
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
4
Can't find information
on May 11, 2016
Posted by: Jkbrit
from Virginia
Gender:Female
My husband has hung a wall decor, but it's crooked, it's driving me crazy. I can't find any assistance on.whether I can pull the art work from the wall to adjust slightly without having to buy the whole set again...
Written by a customer while visiting command.com
Customer Rating
1
Broken Frame. Cannot Trust!!!
on May 2, 2016
Posted by: ShiJes
from Queen Creek, AZ, United States
Used 4 Large sets to hang a picture frame that weighed less than a gallon of milk. Just fell off the wall this morning completely breaking the frame. Luckily none of my children were nearby. Will never use this product again. The picture had hung there with the strips for close to a year.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 6, 2016
Thank you for taking the time to leave your review. We are sorry to hear that your picture came down and broke after a year of hanging up. For damages we ask customers reach out to our team for assistance at 1.800.934.7355 M-F 8am-5pm CT. Our team can ask some questions and let you know how we can assist. Please keep an eye out for a direct e-mail from us offering help. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
4 pictures fell off the wall
on April 26, 2016
Posted by: Morsie31
from Saint Simons Island, GA, United States
Gender:Female
The concept for these is wonderful and 3M is known for qu lity, however, despite my following the directions to T, fter 2 yers, 4 of the items I hung, literlly dropped off the wll. One broke. So no, I m not hppy.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 6, 2016
We're very sorry to hear that and we would expect our products to stay up until you decide to remove them. For customers having trouble we ask they please call 1.800.934.7355 M-F 8am-5pm CT so our team can ask some questions and assist. Please know we will be sending you a direct e-mail to assist. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
So disappointed.
on April 12, 2016
Posted by: Skylarf
from Stayner, ON, Canada
Gender:Female
I used the strips to hang my grandchildren's initials on the wall. I am moving but could only get one letter off the wall without damaging the wall. Two of the letters ripped the wall board & I now have 3 letters stuck on so tight I can't get them off. I will try getting dental floss behind them to release them but I still have a wall to fix. I am more than a little annoyed.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, April 20, 2016
We're sorry to hear of the trouble you have experienced and have forwarded your information to our team in Canada. We would not expect the damage you described. For customers in the US please call 1.800.934.7355 M-F 8am-5pm CT for assistance. Thanks for reaching out, and they'll be in touch soon.
Written by a customer while visiting command.com