Three stars only because I haven't had enough time with this UPS to give it a final evaluation. I am trying this Tripp Lite for the first time. I have experience with A P C and Cyber Power with both good and bad experience with both. I am hoping the Tripp Lite will be a winner but only until there is a power event I can not say how good this one is.
Our non-profit organization has used these UPS (Uninterrupted Power Supplies) made by Tripplite to protect our office computers and have been very happy with the results. They can not only provide emergency battery power for about 50 miniutes, they can safely shut down Windows, if it's battery goes critically, low, in the event of a power outage.
I love this product. I didn't buy the cheaper unit, since I want the sine wave to be as pure as possible when the unit is working during a power failure.
I have purchased over 7 UPS systems from Tripp Lite and I know they work as I live in an area with many brownouts and blackouts. TrippLite is not only affordable, it does the job of protecting all my equipment--TV, sound system, two computers, elliptical machine and modems. I only wish the battery life was longer.
I am using this UPS to back up my home Network Attached Storage (NAS) device, a QNAP TVS-471. What I needed, in addition to reliable power backup, was the USB communication feature to alert the NAS to a power failure. The NAS then can begin an orderly shutdown while power is still available from the Tripp-Lite UPS. This works well. The NAS recognizes the UPS and even estimates the back up time available.
Working fine so far. But left a faint smoke smell in the room for a while. First one I bought had no smell and still working after replacing the battery. So not sure if something burned or just related to plastic curing on the new unit.
Terrible product that randomly shuts down with no warning. Tripplite online RMA process is actually a time waster that tells you to call them after a week of back and forth emails.
No, I would not recommend this to a friend.
Response from tripplite.comBy TrippLitePWR, TrippLitePWR, September 11, 2018
Thank you for reaching out. We are sorry to hear you are not satisfied with your product. Please contact our tech support team to best address your concerns. 773.869.1234, techsupport@tripplite.com
I use this on my Mac Pro, and I have used this model (and it's predecessors) for a long time. I love the information provided on the display, which can hlep you figure out what is really going on. I have at least 5 UPS in the house (TiVos and the network) and this one has never let me down.