Customer Reviews for Tripp Lite - SmartPro 1000 VA Tower Digital UPS - Black
Customer Rating
3
Died as soon as the warranty expired
on June 13, 2012
Posted by: unsatisfied
from Undisclosed
It was cheap and worked as advertised. Typically when I buy a UPS, I expect to use it for years past the warranty expiration. Even a 5-year-old UPS is usually good for brownout protection. This one died less than 3 months after the warranty expired. It won't even power on anymore. From now on, I'm spending the extra $50 on their competitor that will last twice as long.
This product has saved my Home Theater equipment on at least two occasions. We had severe thunder storms that took out a TV power supply and a computer (This equipment was not protected by the Tripp-Lite Smart1000LCD Digital UPS). I will however install two more to protect all TV's and computer equipment. The foot print is very miminal but the protection is humungus.
Have had unit installed for about 18 Months. It has performed seamlessly during multiple power outs. Had a problem with the Power Console not displaying data. Called Tech Support, got promptly to a software specialist ("Kyle") who very efficiently and courteously talked me through reset. Excellent customer service and excellent product.
After a power outage took out our gaming system, we did extensive research and ended up buying two of these to protect our plasma tv (along with everything that we use with it) and our computer system. Now I have piece of mind when the power goes out. THANK YOU!
I am very pleased with this product. I have common short term electrical outages and this equipment has helped protect my home theater system. The only recommendation I have for the future is to provide options for deactivating the alarm. You can turn it off, but I would like it if I can just configure it so that it doesn't activate on the first place. Otherwise, a great product.
I have 4 of these units throughout my house. After purchasing the 1st one, I realized that I had other items that would benefit from being on a UPS, so I bought 3 more!