Customer Reviews for Tripp Lite - SmartPro 1000 VA Tower Digital UPS - Black
Customer Rating
5
This products is sturdy, reliable, lasts long, easy to use.
on August 14, 2013
Posted by: Anonymous
from Undisclosed
Very happy with this product, to the point that all 35 of our computers have their own including the monitors and printers plugged in. When I had an issue I called customer service thinking the product warranty had expired and they sent me out a replacement battery with 2 days it arrive! Excellent customer service and will continue to buy their products, as we have not had any issues with any of them.
We've had our's for nearly 5 years of continuous service in an area that experiences frequent power outages in the winter. No problems with it and it just works. We're still on the original battery. The fron USB charger port is very handy. However, it appears the newer models have omitted it. Cheers!
This is a well polished product! From the moment I opened the package I was impressed. It was well packaged like they care about their product. The design is sleek and no nonsense. The integration with the poweralert local software is seemless. The LCD screen is slick and visually appealing along with being useful. I like the brightness control on the screen too. The buttons also make sense for someone that is not an electrician. There are two buttons and clearly labeled in plain terms. One marked power and the other a speaker with a line through it. The plugs in the back are well laid out and clearly labeled as well. Thank you for making it easy TrippLite!
My only beef with this unit is that there is no Mac-compatible PowerAlert Local app. There are some features built-in to Mountain Lion OS X 10.8.2, but this UPS in only controlled in a very generic way. As far as the UPS itself, five stars, very high quality and reliable.
This was my first Tripplite product. I've used APC for years but have grown frustrated with the short battery life and expensive replacements. Although I have not owned my system very long, I do like the size of the product and placement of the plugs. As my other ones go bad, I will be looking at Tripplite for their replacements.