Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Average customer rating
3.2
(1,155 Reviews)
Rating breakdown 1,155 reviews
5 Stars
517
4 Stars
117
3 Stars
34
2 Stars
17
1 Star
470
51%of customers recommend this product.
(
361 out of
703)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Customer Rating
1
Terrible Smell
on July 6, 2024
Posted by: LoriVR
from Pittsburgh PA
Gender:Female
If I could give this product zero stars I would. I have been using the Softsoap "Soothing Aloe Vera" for years. It had a nice fresh smell that I loved. This new formula smells terrible. Its too strong and has some fruity scent, nothing like the old one. Like some other reviewers I have allergies so I won't be buying this product any more unless Softsoap decides to bring back the original scent. What a waste of money.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, July 8, 2024
We’re sorry to hear our new formula isn’t right for you, and we’re sharing your comments and review with our team. Please call us at 1-800-255-7552 and tell us your experience, so we can try to make this right.
Written by a customer while visiting softsoap.com
Customer Rating
1
How many years do you need to fix this?
on July 4, 2024
Posted by: GregFromCos
from Colorado US
Gender:Male
Have used for years. Bought it by the gallon. How has Soft Soap not changed the formula back yet. Talk about throwing money away.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, July 5, 2024
Thank you for your loyalty to Softsoap, and we’re sorry to hear our new formula isn't right for you. Please call 1-800-255-7552 and tell us your concerns so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Disappointed
on June 29, 2024
Posted by: D
I have been a long time user and can no longer use it - I have sensitive skin and scent sensitivities.
I am not sure what has changed but please go back to old ingredients - this one is way too scented - makes me feel sick, headaches and stuff up head right away.
I am not sure what has changed but please go back to old ingredients - this one is way too scented - makes me feel sick, headaches and stuff up head right away.
Response from softsoap.comBy Customer Care, July 1, 2024
We're so sorry to hear this! Please feel free to give us a call as we are here to make this right 1-800-255-7552.
Written by a customer while visiting softsoap.com
Customer Rating
1
PLEASE BRING BACK THE OLD SCENT!!!
on June 23, 2024
Posted by: rt
The new scent is horrible STINKS! Please bring back the old scent!
Response from softsoap.comBy Customer Care, June 24, 2024
We’re sorry our new formula doesn’t appeal to you, and we’re sharing your comments with our team. We hope you consider using one of our other fragrances.
Written by a customer while visiting softsoap.com
Customer Rating
1
Dont buy
on June 16, 2024
Posted by: cm
from los angeles, ca
Gender:Female
Smell is over whelming. Change it back! The formula is the same with a nauseating scent. Just gross
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, June 17, 2024
We’re sorry our new fragrance doesn’t work for you, and we’re sharing your comments with our team for their revivew.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Formula 😭
on June 11, 2024
Posted by: cjn95
from TX
Gender:Female
Why would you change something that isn’t broken?! I have extremely sensitive skin and have happily been using this product for YEARS with no issues until I discovered the change in formula and scent. I am not happy and neither is my skin. Reading other reviews, I know I’m not alone. I have eczema on my skin and it flares in the winter and the old formula didn’t interfere with it! Bring it back, please!!!!
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, June 11, 2024
We’re sorry to hear our new formula and scent aren’t right for you, and we’re sharing your review and experience with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Fresh scent stinks
on June 6, 2024
Posted by: Ar
I’ve been buying this soap for years and always loved it. The delicate scent was perfect, you could wash your hands and eat a sandwich without a nauseating scent. No longer. The “fresh scent” makes me looking for a different product that doesn’t smell! And the smell is too strong and lingers way too long! Time to stop using soft soap.
Response from softsoap.comBy Customer Care, June 7, 2024
We’re sorry our new formula and fragrance isn’t right for you. We’re sharing your comments and review with our team, and hope we have another hand soap you can enjoy.
Written by a customer while visiting softsoap.com
Customer Rating
1
Awful new scent
on June 6, 2024
Posted by: Paul
New scent in the aloe Vera hand soap is awful. Will not be buying again. Too bad cause I’ve been buying for years.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, June 6, 2024
We’re sorry our new scent isn’t working for you. We’ll share your comments and review with our team.
Written by a customer while visiting softsoap.com