Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Average customer rating
3.2
(1,155 Reviews)
Rating breakdown 1,155 reviews
5 Stars
517
4 Stars
117
3 Stars
34
2 Stars
17
1 Star
470
51%of customers recommend this product.
(
361 out of
703)
Customer Reviews for Softsoap - Liquid Hand Soap Refill, Aloe Vera Scent, 50 FL. Oz - White
Customer Rating
1
Terrible new scent. Nothing like the original.
on February 16, 2025
Posted by: tessaanne
from St. Paul, MN
Gender:Female
This used to be the only hand soap I purchased, but I haven’t since the scent change. It’s not even kind of the same product and I am incredibly disappointed. The new scent is terrible, overbearing, and lingers in a bad way.
Please please please bring back the original. Please.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Why change a good thing?
on January 30, 2025
Posted by: Canadian Believer
from Ontario Canada
Gender:Female
Why change a good thing???!!! Strong fragrance in new formula is overpowering for those of us with fragrance sensitivity.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
HORRIBLE new scent
on January 28, 2025
Posted by: bob27
Agreeing with basically every other review - the new scent is horrible. I have switched to another brand and will no longer be buying this soap.
Hopefully one day they will bring back the regular scent but not holding out much hope.
Written by a customer while visiting softsoap.com
Customer Rating
1
New cheap scent ruins product
on January 19, 2025
Posted by: Msp73702
from Houston, TX
Gender:Male
Been buying this stuff in gallons for over a decade. Now they’re adding some scent I’m horribly allergic to. Only CHEAP perfumes do it. Now, trying to get rid of this stuff out of my soap pump has put this execrable smell all over my house and given me a blistering headache. Shame on you guys! What marketing or product guru said, let’s add a smell it doesn’t need, and what brilliant engineering team didn’t test it on people with allergies? All sorts of people are leaving the same review about these products. Means you were either cheap to test it or even research how selected ingredients in the formulation are known to affect some consumers. And if you tell ME to call YOU in your reply, Colgate, after I leave my email below, we know also what you think of customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
2
Now scented 🙁
on January 5, 2025
Posted by: Alice
from NY
Gender:Female
Used to be unscented or very mild. Now has a strong scent. Time to find a new soap. 🙁
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Bad formula
on December 24, 2024
Posted by: SEG
from Spokane, WA
Gender:Female
I can’t stand this new formula. It smells very strong and makes my hands itchy and sensitive. Please bring back your older formulation with the mild scent (or no scent at all would be better). I stopped buying soft soap because of this product change. The old formula was the only one of your products my skin could tolerate.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
HATE THE NEW OVERPOWERING SCENT!
on December 15, 2024
Posted by: JEN1
Absolutely HATE the new overpowering scent. I've used Soft Soap for years but shall be changing to something else as soon as this refill is empty .. sooner rather than later I hope. WHY OHNWHY did you mess with the original mild scent. What a mistake to change.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Aloe Vera scent is awful!!!!
on December 14, 2024
Posted by: Joanne
from Canada
Gender:Female
We have been buying Soft Soap, the Aloe Vera scent, for years and this new scent is awful! My husband can't stand it and wants me find another. Looks like the Original Aloe Vera has been discontinued. PLEASE BRING IT BACK!
Written by a customer while visiting softsoap.com