Customer reviews from NordicTrack
NordicTrack - X24 Treadmill with 40% Incline for Strength and Cardiovascular Health - Black
Average customer rating
4.6
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
39
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
2
Customer Reviews for NordicTrack - X24 Treadmill with 40% Incline for Strength and Cardiovascular Health - Black
Customer Rating
1
Nice hardware held back by poor software
on October 7, 2025
Posted by: Matt P.
I really wanted to like this treadmill. Powerful motor and high incline/decline range great for hill training. Unfortunately the extremely closed ecosystem of iFit makes this treadmill unusable for my purposes. They make you think you can pair with other tracking software like Strava and Garmin, but they only allow activities from those apps to be imported into iFit not the other way around. Also I found the custom workouts feature to be very limited, you can't program a rep less than 1:00 or based on distance which is crazy to me! So many of my workouts account for 15 sec or 30 sec sprints or something like 400 or 800m repeats. Ultimately I will be returning the treadmill and going with a brand that allows direct pairing to the Zwift app that way I can log all data from my runs - pace, elevation, distance, heart rate etc. directly from the treadmill. This treadmill has potential, but the lack of attention given to the software and forcing their iFit only content on you is a deal breaker for me. I've also seen a lot of similar requests on iFit customer service forums dating back many years. So this lack of listening to feedback from the community gives me no confidence that these improvements will be made.
Written by a customer while visiting NordicTrack
Customer Rating
5
Simple the best at home
on October 8, 2025
Posted by: C L.
Simple the best at home treadmill available. And with iFIT, it’s a perfect workout partner.
Written by a customer while visiting NordicTrack
Customer Rating
5
Better than I imagined
on October 9, 2025
Posted by: Jen S.
I love this treadmill. I bought it in hopes I wouldn't get bored and could become fit again. It's sturdy, has ridiculous incline, and the iFit software makes me want to exercise many times per day just so I can visit another place. Seriously I have been doing 2 cultural walks plus a walk-run for the last couple days.
Written by a customer while visiting NordicTrack
Customer Rating
3
Nice treadmill, but no apps while working out
on October 9, 2025
Posted by: Craig G.
Great heavy duty treadmill, but for the money, it should have apps to watch Netflix or prime.
Written by a customer while visiting NordicTrack
Customer Rating
4
Solid Tread
on October 9, 2025
Posted by: Rafael
I'd give this 4. 5 stars if I could. It's a solid-built treadmill with competitive features. I've spent hours on this tread at a time and have had no issues with belt slippage or surprise power shortages. The only thing I wish it had was more storage and deeper "cup holders". There isn't really anywhere convenient to set your phone, either. Not to mention the slight shaking of the tread when in use makes it so whatever is on the treadmill does not sit securely. Minor inconvenience.
Written by a customer while visiting NordicTrack
Customer Rating
5
Owner
on October 11, 2025
Posted by: Gary
We love our treadmill the quality and durability and ease of operations is outstanding
Written by a customer while visiting NordicTrack
Customer Rating
3
Good treadmill with some issues.
on October 11, 2025
Posted by: Andrius
The good:
Treadmill does everything fairly good when it works. The programs are quite interesting with ifit and running on it is fairly comfortable. Since I like hiking having that extra incline I really like it.
Treadmill does everything fairly good when it works. The programs are quite interesting with ifit and running on it is fairly comfortable. Since I like hiking having that extra incline I really like it.
The bad:
1. No apple watch integration so for the heartrate monitor have to buy new one. Also this means workouts are misalligned and getting accurate reading for distance is imposible.
2. Since we have 2 people using it when changing accounts sometimes it gets stuck and wont change so have to restart. When watching netflix it bugs out where you cant even close easy or the wrong user is signed in.
3. No actual ability to sync your treadmill to the ifit app on your phone. So it means if you found workout on your phone you better try to find it there but sometimes the workout is not even showing there.
4. Multiple times had calendar issues where it would be either 1 day off compared to my app itself.
5. Maybe 1/10 workouts does not register and you have to redo them to register in the ifit.
6. Touchscreen controls stops working so have to restart the device.
7. no easy way as I can see to have guest account. For example grand parents visiting I had to create brand new ifit account.
8. Manual is very confusing when it comes to maintenance I have no idea how many miles to clean or lubricate it and how to do it. Good thing that youtube and random people have put some guidelines.
9. Support is so slow and if you email them attachments and details gets lost and the most times they just recommend same things as an faq but cant support more or fix issues so just have to live with it.
10. Ui in general is so very complicated. I cant seem to find any items that I have started even if I joined series it seems like it is never there on dashboard so have to go through the search each time and hope I can find it. Sometimes series would not even show up until few days later.
1. No apple watch integration so for the heartrate monitor have to buy new one. Also this means workouts are misalligned and getting accurate reading for distance is imposible.
2. Since we have 2 people using it when changing accounts sometimes it gets stuck and wont change so have to restart. When watching netflix it bugs out where you cant even close easy or the wrong user is signed in.
3. No actual ability to sync your treadmill to the ifit app on your phone. So it means if you found workout on your phone you better try to find it there but sometimes the workout is not even showing there.
4. Multiple times had calendar issues where it would be either 1 day off compared to my app itself.
5. Maybe 1/10 workouts does not register and you have to redo them to register in the ifit.
6. Touchscreen controls stops working so have to restart the device.
7. no easy way as I can see to have guest account. For example grand parents visiting I had to create brand new ifit account.
8. Manual is very confusing when it comes to maintenance I have no idea how many miles to clean or lubricate it and how to do it. Good thing that youtube and random people have put some guidelines.
9. Support is so slow and if you email them attachments and details gets lost and the most times they just recommend same things as an faq but cant support more or fix issues so just have to live with it.
10. Ui in general is so very complicated. I cant seem to find any items that I have started even if I joined series it seems like it is never there on dashboard so have to go through the search each time and hope I can find it. Sometimes series would not even show up until few days later.
In summary this is great treadmill but ifit and screen integration in it is very lacking. Seems like 2 completely different companies did it and they just not aligned with each other. So for the prices I expected better support and better experience.
Written by a customer while visiting NordicTrack
Customer Rating
4
x24 Review
on October 13, 2025
Posted by: Chris
I really like the treadmill itself, but the software is really behind the times. Open up the apps beyond the few that you allow. Why lock it down to 4-5 of them? I'm at the point where I'm probably just going to mount a monitor above my treadmill to work around your limitations. So I can watch youtube or a football game or something. Also I can't sign into iFit on my phone right now as I write this. Keeps giving me a network error and it logged me out. The hardware (treadmill) is great, but the software leaves a lot to be desired.
Written by a customer while visiting NordicTrack