The board looks great, but after installing I had issues with the rgb lights not working on the motherboard and peripherals connected to the motherboard argb headers. My x870-a is not being detected in armoury crate under the aura sync tab even though my ram is. I still see my motherboard under the devices tab in armoury crate but cannot change or even get my rgb lights to work. Disappointed that my brand new board didn’t work as it should, but asus support has been on top of either getting me a new board or fixing mine. Asus support did walk through steps on the phone to hopefully fix my issue but nothing worked. Just hoping to get a new motherboard that functions as it should with all the rgb working as it’s designed. 3 Stars just because i had issues with mine.
Response from https://www.asus.comBy CLM, December 23, 2025
Dear Evan Bands,
Thank you for your comment.
We do understand the inconvenience this may have caused if you are experiencing issues with the RGB lights on your peripherals. To resolve this issue, ensure your cables for your peripherals are working properly and securely connected. If Windows was not installed clean using this motherboard, ensure no driver or software conflict exist. We recommend installing Windows fresh from scratch to eliminate any potential driver or software conflict. If Windows was installed clean, ensure Windows, drivers, applications and BIOS are up to date. Updates for this motherboard are posted at: https://rog.asus.com/us/motherboards/rog-strix/rog-strix-x870-a-gaming-wifi/helpdesk_download/ .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
I've been using the ROG X870-A Gaming WiFi motherboard for some time now, and its design is excellent. The clean white and silver theme perfectly complements modern gaming setups, especially for building a white-themed PC. The WiFi 7 connection is fast, stable, and reliable, with low latency. I haven't experienced any disconnections or latency fluctuations.
Written by a customer while visiting https://www.asus.com
Can't figure out how to use it. Attached HDMI cable and the screen is blank.
Response from https://www.asus.comBy Chantae, CLM, January 8, 2026
Dear TRAINMAN 323,
Thank you for sharing your experience with the ASUS ROG STRIX X870-A GAMING WIFI Motherboard. We sincerely apologize for the difficulties you are encountering. For guidance on proper setup and connectivity, we recommend referring to the user manual linked below.
If the issue persists after following the manual, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/ so we can further assist you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504011779-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
ROG STRIX X870-A GAMING WIFI User Manual - https://rog.asus.com/us/motherboards/rog-strix/rog-strix-x870-a-gaming-wifi/helpdesk_manual/
Written by a customer while visiting https://www.asus.com