Customer reviews from eufylife.com
eufy - Robot Vacuum 11S MAX, Super Thin, Quiet, Self-Charging Robotic Vacuum Cleaner and Replacement Accessories Kit - Black
Average customer rating
4.7 out of 5
4.7
(16 Reviews)
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
12
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product. 
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Customer Reviews for eufy - Robot Vacuum 11S MAX, Super Thin, Quiet, Self-Charging Robotic Vacuum Cleaner and Replacement Accessories Kit - Black
Customer Rating
5 out of 5
5
Great Vacuum
on January 20, 2025
Posted by: Sandra
This is the simplistic machine to operate. Very efficient and quiet. I have recommended it to others.
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Excellent, capable, sufficient features
on January 13, 2025
Posted by: Carl
This thing is great. It cleans dirt and dog hair well from our mostly vinyl floors (with some rugs), navigates thresholds and obstacles successfully (but not without some difficulty), and has all the features we need. It has even helped us find a few things we lost under a dresser or the bed. I can't imagine a need for a super sophisticated machine when this works as well as it does.
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
great little workhorse of a robot vacuum cleaner
on January 11, 2025
Posted by: Anonymous
She started working great immediately. We have named her Lucy. We had a hand-me-down robot vacuum cleaner that was a different brand (not a well-known name brand, but we named him Buzz) and he worked differently, in the sense that Buzz stuck to the same path each time he cleaned. Lucy has her own method that I haven't figured out yet, but she really gets our carpets and bare floors clean. Highly recommended for the price. We didn't want to use an app for vacuuming, so this model's perfect for older folks who aren't tethered to their phones at all times.
Written by a customer while visiting eufylife.com
Customer Rating
4 out of 5
4
Good on level surfaces
on January 6, 2025
Posted by: Lydia
This is the second Eufy I've bought. Overall, I like it. What I don't like is that it gets stuck when trying to get back onto a Persian type rug, less than 1/4 inch thick. It will just sit there and spin. I think it should be able to mover onto rugs. Also, the new one only has 1 side brush, instead of 2 like my first one. Really, how much money does that save?
Written by a customer while visiting eufylife.com
Customer Rating
4 out of 5
4
Difference between 11S and 11S Max
on December 16, 2024
Posted by: Martha
I had a Eufy 11S for years, it worked great, until it died. I ordered the 11S Max because it seemed like the same model with a little more power. What I did not know, and which would have been helpful for Eufy to explain a bit more, is that there are slightly different filters for the 11S and 11S Max. The 11S Max has the same paper filter as the 11s, but it's encased in plastic, which means that each time you replace the filter you are also throwing out a ton of plastic, and replacements are more expensive. The vacuum works great as I would expect, but just in case this review is helpful to others trying to decide between the 11S and 11S Max, I would have gone with the 11s again had I known.
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
House with three dogs and a cat
on December 4, 2024
Posted by: Mary
I’m shocked how well this vacuum works.
Eufy is a miracle. The fur, dirt, leaves all get picked up. Incredible.
I like the spot clean and the ability to clean all along the baseboards. I’m not sure why you would want or need an app when you can set a time and it has a remote.
I bought one for my daughter a week larer.
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Vacuum
on December 3, 2024
Posted by: Olla
Saves me an hour a day of not having to work.
Love it!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Such Dust!
on May 23, 2026
Posted by: C.C.Blue
from Austin, TX
Verified Purchase:Yes
I was stunned when I saw how much dust, etc. was collected the first time. I was even more stunned 2 days later when I used it again and there was almost the same amount. Mind you, it's just me and my husband and a puppy, and the puppy is surely responsible for some of it, but he has 3 mats he walks on before he gets to the living room where the new flooring is. So while I'm not sure where it all comes from, I'm thrilled that Eufy picks it up. I do wish there were less maintenance involved. Emptying the dust bin is understandable, but having to clean the filter every time and then replace various parts every 2 to 6 months seems a bit excessive. But it does a better job vacuuming (going under the couch and a chest of drawers) than I would so it's worth the bother.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
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