I bought the Ezra lamp yesterday. Plugged it in and put my cellphone on it before going to bed. It seemed to work perfectly. This morning the light wouldn’t come on. I moved the light to another outlet and it still wouldn’t turn on - no light and no recharge. Going back to the store today to exchange it for another.
Response from Brightech.comBy Brightech Customer Service, June 26, 2023
Hi Lani, We're so sorry to hear about the issue but if you can please shoot us an email at our help desk, we'll be happy to assist and get this fixed for you! Thank you for the feedback and we'll be investigating to make sure it doesn't happen again!
Love the wireless charging capability, and that it has a more masculine/gender neutral vibe from other lamps of its kind. Overall, very happy with this purchase.