I am at a loss as to why I would be asked to rate this product when I activate the warranty?? You have to do that when you get it but I haven't even tried it yet. I will give you my opinion when I use the massager.
My husband got this for me and I want too sure it wasn't gimmicky. I drive for a living and I come home with tired, sore hands. I totally underestimated my hand massager! You control the pressure and it massages my hand, fingers and wrists. I didn't think I needed this but now I use it nightly! I really appreciate the heat button too. I definitely recommend this product!