Customer Reviews for DYMO - LabelWriter 1763982 Polypropylene Shipping Labels, 2-5/16" x 4", 250 Labels/Roll (1763982) - Black On White
Customer Rating
1
Totally Frustrating
on December 15, 2022
Posted by: JoeWeems
from Ohio
Just installed this 450 Turbo with the labels that were included in the box, the 2 5/16" x 4" Shipping labels. The 450 will not accept these labels as the previous reviewer indicated. the DYMO Item # 30256 is listed in the advanced settings of the DYMO printer as I found in the help section but it will not let me select it as the label.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, December 20, 2022
Hi Joe,
We are sorry for the inconvenience caused by our printer. 2 5/16" x 4" Shipping labels are definitely compatible with LW 450Turbo. If you are changing label type to 30256 in control panel settings, go to printing preferences > advanced > paper size > 30256. If you are changing on DYMO Connect software go to NEW > Label Type > 30256. However, your valuable feedback is important for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
I hardly ever give 1 star reviews. I must say though, I am severely disappointed with this product. First and foremost, I was led to believe the labelwriter 550 turbo is capable of printing postage, it isn’t. Secondly, you can’t use generic label rolls not to mention the fact that every time I go to print something, it tells me “labels not recognized” even though it has DYMO LABELS IN IT! It will NOT stay connected to my network and will quit mid print of a large amount of labels.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, August 26, 2022
Hello.
We apologize for the inconvenience caused. We expect to give out our best in terms of innovations and product designing, we failed you this time. We would like to inform the new 5 series printers uses only genuine DYMO labels which are manufactured after April 2020, we come up with this idea to avoid excessive feeding and label jams. However your feedback is very important to us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 10am - 6pm Australian Eastern Standard Time.