Customer Reviews for Xerox - VersaLink C410/DN Desktop Wired Laser Printer Color C410DN - Color
Customer Rating
5
The perfect printer
on December 25, 2023
Posted by: Margie
from Moss Point, MS
[This review was collected as part of a promotion.] I love this printer. It is very user friendly. It prints quickly and quietly. It meets all of my printing needs.
The C230 worked well for quite a few months but updates in Apple operating software made everything change for the worse. Now, the printer takes FOREVER to print and will NOT print from my iPads as it used to. Xerox is aware of this problem and simply recommends I upgrade to a better printer. NOT the response I felt was responsible so I just bought a Canon printer and am hoping I get better results.
Response from xerox.comBy Xerox Customer Support, October 20, 2023
Thanks for taking the time to share your feedback with us. I apologize that you are experiencing problems with your Xerox C230 printer. We would be happy to help you resolve this. Can we recommend you check out these articles from our Support page:
Enable or Disable AirPrint: https://www.support.xerox.com/en-us/article/en/2166356.html
Print from mobile device using AirPrint: https://www.support.xerox.com/en-us/article/en/2138899.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
I bought this less than a month ago. Super slow. Cannot find ink. It is on backorder everywhere.
Response from xerox.comBy Xerox Customer Support, September 14, 2023
It is unfortunate you are experiencing these issues. I would recommend contacting the Support Department to see if they have a resolution for you: 1-800-822-2200.
Xerox should be ashamed in selling a printer like this with the teaser "Starter Printer Cartridges" Check the toner prices also before you buy this printer. A clear sign of, we can be smarter than the customer. I will forever buyer beware with Xerox from now on!