Customer Reviews for Xerox - VersaLink C410/DN Desktop Wired Laser Printer Color C410DN - Color
Customer Rating
2
low-end printer, inadequate for images
on March 10, 2022
Posted by: bizpubs
from Virginia, USA
Like everyone else, I am angry that this bottom-of-the-line printer has only 128 mb of memory and is not expandable. That means it is useful mainly for text. Yes, you can get nice color text -- but don't try including images. You get the "out of memory" message with anything bigger than a postage stamp. So listen to all the complaints, and find a printer with memory sufficient to meet modern needs. And Xerox, please stop telling people that the solution is to buy a better printer. We already learned that. Withdraw this lemon or create a way to add memory.
No, I would not recommend this to a friend.
Response from xerox.comBy Xerox Customer Support, May 26, 2022
I apologize that you are experiencing problems with your Xerox C230 device. We would be happy to help you resolve this. Can we recommend the below troubleshooting article.
Memory Full or Job is Too Large: https://www.support.xerox.com/en-us/article/en/2139483.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
The printer works great until a photo in landscape or of too high a quality is printed. Apparently, the C230 only has 256k memory; and times-out after one minute not rendering the print job. Error code states that memory is full. A forum participant stated that they received a reply from xerox support basically telling them that the C235 would solve their dilemma of print failure as it has 512k of memory. I wasn't expecting this limitation; however, it is a great printer when disregarding this memory issue.
I would recommend this to a friend!
Response from xerox.comBy Xerox Customer Support, May 26, 2022
I apologize that you are experiencing problems with your Xerox C230 device. We would be happy to help you resolve this. Can we recommend the below troubleshooting article.
Memory Full or Job is Too Large: https://www.support.xerox.com/en-us/article/en/2139483.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Ive always been an Xerox printer user. This one is very easy to setup, connect wirelessly and prints good quality. i like the double sided printing possibility feature in it.
Nice printer just really slow. We had hopes that it would have better print speed.
Response from xerox.comBy Xerox Customer Support, October 21, 2021
Thank you for taking the time to give a review of the Xerox C230. We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design.