Toner is fine, Ready Refresh needs work. It's almost good, but there are some features which would really put it over the top such as the ability to assign aliases to specific printers, sort the invoices correctly, have multiple physical addresses beyond the 5 and setup specific bookkeeping email addresses.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, July 21, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.