Customer reviews from crayola.com
Crayola - Crayons, Regular Size, 24 Count
Average customer rating
3.1
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
1
3 Stars
3
2 Stars
2
1 Star
2
29%of customers recommend this product.
(
2 out of
7)
Customer Reviews for Crayola - Crayons, Regular Size, 24 Count
Customer Rating
1
Shockingly bad.
on August 11, 2026
Posted by: Grandma
from Washington State
I bought myself this new box of crayons to celebrate the first back to school season since my grandson was born. These crayons are terrible. They smell wrong and they color poorly. I have never experienced wax flakes shedding off of a crayola crayon before, but these shed like crazy! I don’t know why crayola messed with the formula but I don’t imagine they will be the brand preferred by anyone by the end of the year.
No, I would not recommend this to a friend.
Response from crayola.comBy Taylor, Colorful Care Team, August 17, 2026
We're sorry to hear this box of crayons didn't provide the quality you've come to expect from Crayola, especially for such a special occasion. We understand how disappointing it is to encounter concerns with the scent, coloring performance, and wax flaking. Your feedback is valuable, and we'd like to learn more about your experience. Please contact our Colorful Care Team at 1-800-CRAYOLA so we can assist you further. Thank you for taking the time to share your thoughts with us. -Taylor, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
5
Perfect for Crayola Fans!!!
on April 26, 2026
Posted by: TheReturnofHaziel
Gender:Male
[This review was collected as part of a promotion.] This product literally shapes childhood. I love Crayola so much I created a cardboard box.
Written by a customer while visiting crayola.com
Customer Rating
5
Perfect Crayons
on April 21, 2026
Posted by: daniel54
from 2122 Santuomo Ave
Gender:Male
[This review was collected as part of a promotion.] I love it because i want to draw a home with crayons. I love your crayons!
Written by a customer while visiting crayola.com
Customer Rating
2
Where has the quality gone?
on October 15, 2025
Posted by: saj1624
Gender:Female
Crayola Crayons have always been a dependable high quality crayon. The last years quality has gone down hill. This year takes the cake. I am an elementary school teacher and all the teachers agree that crayons are made thinner and break without effort. A crayon just needs to roll off the desk and it either snaps in half or the tip breaks off. For the students who take great pride in how they take care of the crayons - it's very upsetting. What was really an eye opener was finding an old box of crayons (about 5 or 6 years old ) in the back of my supply closet! The difference in quality was unmistakable. I can't believe that a company like Crayola has taken the cheap road. I know our school is looking for another brand of crayon that won't break so easily. It's frustrating to me as a teacher....but so much more frustrating for the kids trying to color! Come on Crayola! Bring back the quality !
No, I would not recommend this to a friend.
Response from crayola.comBy Taylor, Colorful Care Team, October 16, 2025
Thank you for taking the time to share your experience with our 24 ct. Crayons. As an educator, your perspective is incredibly valuable, and we truly appreciate your dedication to your students and their creative experiences.
We’re sorry to hear that the recent quality hasn’t met expectations. Durability is especially important in classroom settings, and we understand how frustrating it can be when crayons break easily—especially for young artists who take pride in caring for their supplies. Your comparison to older Crayola crayons is noted, and we’ll be sure to pass your feedback along to our product team.
If you’d like to share more details or speak with someone directly, our team is available at 1-800-CRAYOLA. We hope to speak with you soon. -Taylor, Colorful Care Team
We’re sorry to hear that the recent quality hasn’t met expectations. Durability is especially important in classroom settings, and we understand how frustrating it can be when crayons break easily—especially for young artists who take pride in caring for their supplies. Your comparison to older Crayola crayons is noted, and we’ll be sure to pass your feedback along to our product team.
If you’d like to share more details or speak with someone directly, our team is available at 1-800-CRAYOLA. We hope to speak with you soon. -Taylor, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
1
I thoughly dislike the current crayon quality
on July 23, 2025
Posted by: Former art teacher
from Pennsylvania
Gender:Female
When did Crayola stop putting pigments into their products
Seems like this art supply is a cheap replacement for the crayons I used when I taught art. Young children aren’t physically able to transfer these weak colors to a paper.
I would rate it 0 if it was available!
Seems like this art supply is a cheap replacement for the crayons I used when I taught art. Young children aren’t physically able to transfer these weak colors to a paper.
I would rate it 0 if it was available!
No, I would not recommend this to a friend.
Response from crayola.comBy Chris, Colorful Care Team, July 28, 2025
Thank you for sharing your feedback regarding your recent experience with Crayola Crayons. Crayola is committed to maintaining the high standards that have made our products a trusted choice for generations. We utilize a strict quality control program to guarantee all Crayola products meet our performance standards. We understand how disappointing your experience was, and we are sorry your last set of crayons fell short of standard you should expect from our products.
We would like the opportunity to learn more about your experience and do all we can to make this up to you. Please contact us at 1-800-CRAYOLA. We hope to get you back to coloring soon! – Chris, Colorful Care Team
We would like the opportunity to learn more about your experience and do all we can to make this up to you. Please contact us at 1-800-CRAYOLA. We hope to get you back to coloring soon! – Chris, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
5
I loved it when I saw the Bri ght colors
on February 26, 2025
Posted by: Hot Pink
When I was 4 I snuck in my sister's room and borrowed her Crayola crayons and it had an sharpener with it I was drawn in immediately
Written by a customer while visiting crayola.com
Customer Rating
2
Very Fragile Crayons
on December 9, 2024
Posted by: Haynes
from Fairhope, Alabama
Gender:Female
Our 24 pack Crayons purchase for this school year are all very fragile. The tops all began snapping of on the first day of school. The students were not putting too much pressure on the crayons. It has happened to the teachers as well. I now have a small bucket full of "crayon hats". This has not ever happened in 15 years of teaching.
Response from crayola.comBy Taylor, Colorful Care Team, December 16, 2024
Oh no, a bucket full of "crayon hats" sounds like a classroom challenge nobody asked for! Crayola crayons should stand up to busy school days, and we’re sorry this pack didn’t meet expectations. Your feedback is helpful, and we’ll be sure to pass it along to our team. So we can further assist you, please give us a call at 1-800-CRAYOLA—we’re here to help! -Taylor, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
4
Bought 6 packs today
on July 30, 2024
Posted by: MrIch
from CO
Gender:Female
Very nice colors! Good Quality and value for your money!
I would recommend this to a friend!
Written by a customer while visiting crayola.com