Customer reviews from brother-usa.com
Brother - VC-500W Wireless Label Printer - White
Average customer rating
2.9
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
10
4 Stars
12
3 Stars
12
2 Stars
11
1 Star
13
93%of customers recommend this product.
(
13 out of
14)
Customer Reviews for Brother - VC-500W Wireless Label Printer - White
Customer Rating
4
on April 22, 2026
Posted by: PepGuy
Would love to see some color sticker options. That color shifting one in particular. ✌️
Written by a customer while visiting brother-usa.com
Customer Rating
1
Expansive
on December 11, 2025
Posted by: Luciosborn
Wry expansive and waste a lot of paper and the paper so expansive, I do like the quality, but the labels Jesus Christ it’s too much
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not Clean Colors
on March 12, 2025
Posted by: Michael
from Mapleville, RI 02839
Not to bad for someone who wants to label things around the home. The colors are way off from what they appear to be on my saved labels. Lost connection several different times.Not good for a business trying to label Aroma Therapy Oils or similar products.
Response from brother-usa.comBy Brother Customer Service, March 14, 2025
Thanks for taking the time to review your experience with the Brother VC500W. We appreciate your feedback. I’m sorry to hear that you are having print quality and connectivity issues with the Brother VC500W. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/VC500W
https://www.brother-usa.com/support/VC500W
Written by a customer while visiting brother-usa.com
Customer Rating
5
CoAura amazing!
on February 14, 2025
Posted by: URlightsoshine
from North Carolina
Since my purchase, this machine has been amazing! I use it for labels for my candle company, and it has helped to enhance the look of my candle jars.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Bring back the rotate feature!
on February 5, 2025
Posted by: zink fan
The app is pretty versatile for making labels, but would be much improved if it would allow me to arbitrarily place and rotate my text and artwork like the original App.
@Brother - please consider it!
@Brother - please consider it!
Response from brother-usa.comBy Brother Customer Service, February 6, 2025
Thanks for taking the time to review your experience with the Brother VC500W. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Terrible wireless printer.
on December 26, 2024
Posted by: Printer Chaos
RUN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
In any other direction. Every time I change phone, or the seasons change, or the app updates... EVERY SINGLE time it is a disaster to reconnect this device. Would not take a replacement if it was free.
In any other direction. Every time I change phone, or the seasons change, or the app updates... EVERY SINGLE time it is a disaster to reconnect this device. Would not take a replacement if it was free.
Response from brother-usa.comBy Brother Customer Service, December 30, 2024
We understand you are experiencing issues with your Brother VC500W. We'd like to help. Please contact the Brother USA support team at: https://brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
2
Just ok
on September 4, 2024
Posted by: RhRh
from Midwest
This printer does a good job with simple labels. If you want colors to match what you see on the computer, this is not what you’re looking for. The colors we print are not close to what we were expecting. The rolls don’t last too long and there is a ton of wasted paper. We wouldn’t buy it again, but it will do if you just need it for simple labels.
Response from brother-usa.comBy Brother Customer Service, September 5, 2024
Thanks for taking the time to review your experience with the Brother VC500W. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother VC500W. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/VC500W
https://www.brother-usa.com/support/VC500W
Written by a customer while visiting brother-usa.com
Customer Rating
1
DO NOT WASTE YOUR MONEY!!
on July 12, 2024
Posted by: number1
from toronto
DO NOT WASTE YOUR MONEY, this will not work consistently, ALWAYS some type of error when trying to print, I expected way better from Brother than this... missed the window for return or we definitely would have.
Response from brother-usa.comBy Brother Customer Service, July 15, 2024
I understand you are planning to return the Brother VC500W. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/VC500W
https://www.brother-usa.com/support/VC500W
Written by a customer while visiting brother-usa.com